Love this place for dim sum. Went on a Tuesday early morning and felt very safe with their Covid protocols. Food came out fresh and hot. High quality, great prices. Love the new menu that has pictures of all the items.
Service is no good. The prices are starting to become ridiculous. They use to be good years ago but they really need to work on their customer service skills. Staff can be dismissive and rude. It takes a long time to get a server to even bring basics to your table. Sign should say come here if you want to be ignored and ripped off.They've become quite expensive especially when your not treated like a valued customer. If you ask for any sort of sauces they act like they're that hard up, can't even give customers a proper amount of sauce that should be eaten with items that are ordered. Stay away from their beef ribs, just awful. They are only nice to customers who speak the same language which is so wrong. I've noticed they're not as busy like they used to be because people see the change in quality.Best to just avoid and go somewhere you will get value for your money and treated properly. You'll notice they only respond to 5 star reviews because they are not interested in improving the business. This is an overall general review and observation of dine in and take out experiences over the past few visits. Not just from one visit.
The kitchen is one heck of a machine. I don't know how they are able to cook so many orders at a time, but they delivered when it comes to getting food out.On the other hand, the service and the internal system could use some work. When eating-in, it can be difficult to flag down the servers for tea and napkins.On the take-out side, we tried their new online ordering system and it needs work when it came to pickup. I recommend calling over the phone to order.We ordered online and went to pick-up on a busy evening. The front of house staff had a difficult time figuring out which take-out bags were for each order number. I waited about 40 minutes and then when they finally matched my order number with the food, I realized it was sitting there waiting to be picked up the whole time.Order by phone for now, I'm sure they'll figure out the online system eventually.
This used to be our favourite 5 star dim sum restaurant, but then something happened during the pandemic. The food quality became inconsistent. Various dishes, such as the rice dumplings, would unexpectedly acquire a strong fish flavour on some of our orders. Not sure if they were cross frying fish and dumplings in the same oil or what, but it has completely turned us off their food. We are now looking for a different dim sum restaurant.
We ordered a whole Peking duck and all we got were a few pieces of skin and a bowl of lettuce. 47 dollars for what? When we called the server over, the server tried to convince us that the head of lettuce was the rest of the duck. We even saw a few rats running around. Will never see the doors of Perfect again.
Wonderful place for dimsum, lots of parking, tasty dishes and also you can order specialty dishes such as Lobster
As mentioned in other reviews, never order takeout with them. While ordering it said food would be ready at 5:30pm. Reached at 5:40 - food not ready. Waited until 6:10 and still not ready. Waiters avoid eye contact with you and when you ask, rudely tell you order is not ready. Even the owner needs lessons in customer service and politeness!!
I've been coming here since the 90's and they never disappoint with dim sum. Amazing value, great service and delicious food.
Very reasonable. Nice staff. Not too busy and lots of space between each tables. Food is good itself and not too salty didn’t even need to use the sauce.We loved the pan fried Lotus root cake and deep fried squid tentacles the best.We ordered 8 plates for 2 people and less than $38(tax included). We were stuffed!
We've been going to Perfect for a long time and it has never disappointed. My partner's family introduced me to this place, and I love it so much for their consistent quality, opening late night and fair prices, especially their dim sum. We even held our wedding here in November 2018. Perfect's staff was accommodating, and although they are not used to catering big wedding events, they ensured I had a magical night. I had big visions for the space provided, but we were able to fit 100 guests, in the banquet room with no issues. We used the back room as the tea ceremony room and used one of the smaller party room for coat check and extra washroom. It was amazing as all the vendors worked together with Perfect's staff to ensure everything went smoothly and the way I want it. I also want to give a special shout out to Mary our event manager at Perfect who was so accommodating and ensured everything was exactly as planned. I would have not asked for a more magical evening surrounded by family and friends.