Second time at this restaurant. First time for lunch was good. No issues. This meal, my child was served uncooked / raw chicken finger. Luckily my wife noticed before he ate it. Will not be back. Regardless, serving uncooked poultry to a child is unacceptable anywhere!
I absolutely love this place the service here is absolutely incredible and the food. I would definitely go here again !
The food here is really good and the service is always super friendly. The hells kitchen chicken is really good if you like anything spicy or buffalo flavored. Yes the food is pricey but worth the money
Thanks for having gluten free. My meal was amazing!!! And no problems later!!! Loved every bite!!!
Service was good. Soup and Salads along with the bread was fresh but the main entrées were utterly most horrendous. Veggies are microwaved from frozen bag and the seafood along with chicken was freezer burned along with under cooked
We had a late lunch/early dinner and had a fantastic experience! Our server, Brad, was great! Personable, pleasant, nice and always checked in with us. He made it a great dining experience. Congrats to the kitchen staff, the food was better than expected and was excellent! Will definately be back!
Went on an afternoon with my daughter for a late lunch. They put us in a booth close to the washrooms and could amell the bathroom odours . Gross, the booth seats were very worn … like really for the prices, they should do some upgrades. Disappointed….
I am in shock with my experience at Sarnia East Side Mario’s tonight in the most horrible way. My Mom and I went for dinner, we ordered appetisers and a glass of wine to start. We then ordered our main meals and had another glass of wine. 2.5hrs later, we ordered dessert and asked for another glass of wine and the waitress refused to serve us. We explained that we are not driving, and after 2.5hrs we were definitely not drunk, or even tipsy. We were not slurring or being obnoxious in any way. The waitress however flatly refused! I was flabbergasted! When we asked the manager why we were refused, he replied that the waitress had the right to refuse service. We were completely insulted and could not believe how poor the customer service is at this restaurant. Safe to say we will not be back and we will be spreading the word to stay clear of this place!
Wouldn’t recommend. I’ve gone here a few times hoping they would redeem themselves, but each time I was disappointed. I ordered their spaghetti and meatballs and my meatballs were cold and soggy. They tasted horrible! Another time I ordered water and I got warm/hot water. Won’t be going back.
That was my first time here. I've to wait 7 minutes before being seated, as the host was over the phone. I was very close to leave after all the waiting time, but I've decided to stay.We got seated and the waitress came to present himself. He told us that he was busy and would take a few minutes before being able to take our order. However, he took over 17 minutes before coming back to take our order. I can understand to be busy, but that is a little too much. In the main time, three other tables were seated and got their orders placed by another waitress before us.The food was good. The tap beer was flat and is expensive.