Great location. I asked for regular size but the staff charged me a large for my drink. A good thing to help your staff is to make sure they are informed of the specials. Your staff told me that the specials on the chatime app is only for online orders when it specifically said "...at participating locations". Please Chatime! Do not get your staff to make up their own reasons as a cover up. It does affect customer service.
Love this chatime location. The tapioca is made fresh and the drink always tastes so good! And this location is clean too.
Chatime is one of my favourite boba place with my go to drink being the [Roasted Grass Jelly Milk Tea] it’s creamy and velvety, so smooth and satisfying to drink every time. I love that this location located inside Hillcrest Mall has a large selection of Bake Code pastries. I had been wanting to try Bake a odes croissants for awhile now, but the location I go to (Elgin Mills & Leslie) doesn’t carry them. When I saw that Hillcrest had them, I knew I had to give it a try. I was debating between Salted Yolk Croissant or the Vietnamese Coffee and ended up with the coffee. Happy I did, as the flavours was good, you can taste the aroma of the coffee without it being too strong. Their croissants are pretty big compared to other places, however not as soft and flakey. It’s a bit more on the drier, crunchy side. I still enjoyed the croissants but wished it was a bit more buttery and flakey. I am going to need to head back to try the other flavours out.
Their mango smoothie is blended ice with milk powder. Need to look up smoothie on google.
Busy but drinks are well made and quick.
Only 2 ppl working during rush hour. Definitely got a difficult job in front of them. Still got my drink though, so yay! I asked if they had gift cards available. They told me they told me no. They only have an app which let's you load money into the account. I guess I'll just have to give the other person cash or a prepaid visa then! Keep up the good work employees!
2 ppl working during rush hour. 15mins wait time. No gift cards available. Gift cards is for gift to another person and yet they advised we should download the app. ?!?! I guess no more gifts to other people
Great drinks. Recommendation: Mango smoothie
Had the honeydew milk tea and the Vietnamese chocolate croissant - was delicious ! Very quick service too ?
I absolutely loved the service! Everyone was so sweet and upbeat left me with a happy impression of the store! Will definitely comeback for good tea, good time! :)