Very rude staff (seems a family) and ice cream is freezer burnt and stale. Entire hard scoop fell off my cone when I left shop, didn’t even melt properly.For some reason they don’t allow samples??? Extremely disappointed in my neighborhood BR
No customer washrooms. My son had to pee in a cup outside. Left it in BR garbage can.Ice cream same as all other places.
Roger is the best staff ever! I live in the neighborhood for years, and every year we come to get all of my three kids birthday cakes. He has always been so helpful in making suggestions and helping me customizing the cakes. We are so glad to have him in our neighborhood Baskin Robins!
I am incredibly pleased with the quality of customer service provided to me by Roger at this location as always.I drive 10 KM more to go to his store.Such a great commitment to customer services should be commended highly.The professional manner in which he handled my needs must be commended.Roger is so good of you to stay so patiently to help me. Thank you
Roger was amazing!!! His customer service was GREAT, and he decorated my mom's birthday cake and added some extra touches to make it extra special. I would highly recommend you to ask for Roger!!!
I visited the store on April, one of my friend told me must try the Rum Raisin, is new flavor according to my friend. I remember that day is very busy. The guy who service me I think is call Roger. The shop was bunch of people but Roger is a patient guy, I explain alot and introduce other new ice-cream in the shop. I'm highly recommend you guys should ask Roger to serve you.
I've bought multiple ice cream and cakes from this location over the years and have not been disappointed. Especially the Asian guy who works for the evening shift, he is super friendly and his customer service is amazing.
Ordered an ice cream cake from here for my bday, I asked for half ice cream and half traditional cake, and they made a perfect one for me! It was everything I hoped for and better. Already recommended this place to my friends.
Visited the store on Victoria day. This place were busy. Staff are friendly too. The Asian staff, might be the owner or store manager is very friendly. I bought a cake home also. Taste good. Will sure go again. The store is clean also.
Ordered an ice cream cake from here for my bday, I asked for half ice cream and half traditional cake, and they made a perfect one for me! It was everything I hoped for and better. Already recommended this place to my friends.