Location: Kingston & Altona, Pickering.We picked up a large 3 topping pizza today for a quick dinner. Gotta say I was surprised this was a Pizza Nova pizza. Pizza Nova is usually delicious. This pizza was a very disappointing dinner and purchase. The crust tasted like cardboard… like a pre made, frozen crust and at first I thought they had forgotten the sauce. It was there but scant. The cheese was scant also. Sad … was this a one-off bad pizza or a new formula for cutting costs?
Order pizza from here and can honestly say my family and I are never disappointed. Always good, everyone satisfied, great service and price.?
Very disappointed in the management at this specific Pizza Nova. I had walked in with my fiancée to get a medium pizza with three toppings. Our usual go to is thick crust and chilli flakes in addition to the toppings we choose. When pizza was presented the pizza was thin like cardboard and made a remark immediately about it being thin crust. I had repeated my order more than three times verbally prior to finalizing the order so I was confident I would get the pizza I ordered. The manager/franchise owner came out and said next time show with your fingers what thick and thin crust is. I was very disappointed in hearing that response back. Owning very successful businesses myself that is not how you respond to a customer. You are a franchisee of a “pizza nova” if you make a human mistake with an order you should fix it rather than insult customers. Highly disappointed and will not return back.
Amazing service. I had big order for my birthday and the delivered it to my house right on time. The pizza was 10/10 and I would definitely order from them again and again.
Very good staff and good quality pizza served here.
Wasn’t up to standard quality. Barely any cheese was put on it and it didn’t taste as good as this franchise normally taste. Would prob recommend going to a different location.
Omar made the best pizza for us. Great service!!
Taste is pretty good but small slices
Definitely one of the best Pizza Nova's I've visited! My go to spot for amazing fresh and authentic pizza!
I Ordered from this store over a couple of days hoping I get the pizza nova quality I used to get by my old residence. This store makes the pizza very thin it crack like a cookie. It is also very well done and very dry the only good thing about it is the fresh ingredients. I'll never order from this location again