We went for snacks on the weekend and sat out on the patio. It was a beautiful day and it was pretty busy for lunch service. We ordered guac and chips, fries and bruschetta. Everything was served hot and tasted incredible. Btw the bruschetta is out of this world! Our server Joshua was really friendly and recommended some tasty alcohol free drinks for us. He always had a smile on his face and made us feel welcomed!
Upon entering the restaurant, hostess’ were inviting and very friendly. Waitress was personable, quick and very helpful with the Rewards App!We ordered the guacamole to start (highly recommend btw) . Mother in law ordered 2 lbs of honey garlic wings and LOVED them.. my husband ordered the chipotle bacon cheddar burger with fries (he mentioned it was quite tasty) and myself, the Thai sesame stir fry bowl - exceptional!!Thank you so much for adding a plant based menu - much appreciated! Will definitely return :)
I love Jack's, from the first day its opened.One of my favorite humans, Rosa is the manager and she rocks her tiara. Hands down.Friday nights we learned that DJ.Lynz is their house DJ., wow!!!! She is a fantastic artist.Young, but WOW!does she know about the ole skool jams.Check her out, so worth a night out without the hectic club crowd.Makes for a #girlnightout#boysntunesnight#1fanJack's happy customer.
Had dinner on the patio last night. Staff really go the extra mile to make your experience a good one. They had lots of heaters to make sure everyone in our group was comfortable. Food was delicious! The tartar sauce that comes with the fish and chips is sooo good. Even though we were the only people eating on the patio, we still got amazing service. Definitely will be back!
I went for dinner with a few friends. I had the salmon bowl which was very tasty and I very much enjoyed. We all shared the nachos, again delicious ? My one friend had the chicken parmesan and said it was dry. The fish and chips was done well and the smoked bacon double burger was excellent according to my friend. I had a unicorn bellini which was lovely and cute. The only thing lacking was the service, it was slow and very inattentive. We didn't get offered refills, and the waitress took away the nacho plate before we were finished with it. She didn't even ask if we were done. While there were other plates that could have been taken away to help clear the table. I asked for 1 take away container and she brought 3 which is very wasteful because they can't be given en to another customer. Overall we were disappointed with the service. This is very important to me when I'm dinning out, as it's not just the food that matters. That's why I gave the 2 star. Don't touch my nachos ? ? ?
We had the coolest waiter at Jack oscars. It was one of those situations where I did not feel like cooking and I do constant meal prep, I just needed a treat and I was hungry and we were out so me and my buddy went to Jack Astor's in pickering. One thing I like is being a bit of a TV fan and a geek / nerd, I look for TVs and entertainment inside these places because I don't drink alcohol as I'm in recovery and I have no interest in any of anything to cloud my mind. So I look for good food and a good dining experience for a reasonable cost I went for kind of the standard at a place like this and I went for the chicken tenders. Jack asters has really good chicken tenders you can either add sauce and have them stirred in mixed already or you can just have them plain and they're just as good. Again our waiter was fabulous he worked with my humor I asked, in humour for a plant-based chicken fried steak!!! And he rolled with it and laughed. Always good
Love this place. It's been a while but I use to come here quite a bit. The food is excellent as well as the staff. If you like Jack's for sure come check out this location. And do yourself a favor and try the lobster and crab dip thingy. It's soooooooo good.
UPDATE - No reply from this location or the head office about this. Poor customer service via the lack of a response makes it lose another star.The location was clean, Cass, our server was very sweet and polite, and the food was delivered quickly. The lack of two stars does not go to the location, itself, but to the Head Office because of their (lazy) error with the misrepresentation of a menu item.During the pandemic, I have been to a restaurant once. After a Holiday Celebration with my family of going to the movies (again, since the pandemic began in early 2020, we have not done this), we decided to ride the wave of enjoyment by stopping at Jack Astor's for dinner.My daughter and I were excited for the calamari - we've been craving it for ages, and prefer it fresh-fried instead of soggy from takeout.It appeared on the menu, both the online version and the print (which is a black and white photocopy on a piece of white copy paper).We placed the order and were told that, unfortunately, they no longer serve calamari due to supplier issues. This began a while ago, so I questioned why it was still on the menu. Cass said she didn't know, that it was not a location concern (her manager knew of the issue), but a Head Office decision.It ruined my night.This may seem like a small issue to some readers, but as an individual with a cognitive disability, that disappointment was very upsetting. It deflated the good feelings I'd had and forced me and my daughter to eat something less appealing (I had the guacamole and found bizarre bits of something in it that no one could identify...).Why didn't we leave? Because we were there, we were hungry and my partner was intent on eating a steak. The hassle of leaving, finding another restaurant or the option of having fast food was undesirable.There were few other dietary options for me, but I chose the guacamole because I hadn't eaten for hours. It was average.I was very disappointed, especially because this supplier issue (they went out of business earlier in the pandemic) was well-known to the Company and, really, how hard is it to modify the menu and remove that option from a photocopied piece of paper? It's just the responsible thing to do. Also, from a consumer rights perspective (Ontario), offering something that you know is not available is considered Misrepresentation :"It’s illegal for the business or individual to give you false information about themselves or the product or service they offer. Some examples of misrepresentation include:... promising to deliver a service or product when they know or should know that it’s not possible."Again, the location and staff were fine, but I would be uncomfortable patronizing any Jack's restaurant again after this; if they're willing to falsely represent themselves in this manner, what are they doing with our food?
Food tasted good.... eventually.Was given the wrong order 3 times after giving clear instructions, when waiting for 1 burger to be remade, the other burgers were left out. $70 for 1 cold meal, 1 cold meal that was almost correct, and 1 re-remade meal.Go enjoy their food if you have 3 or 4 free hours to eat and are okay with almost getting what you ordered!
We were very pleased with the service from Cass, our servicer, when we dined there yesterday, (Tuesday). She was warm, friendly and very efficient. We highly recommend the harvest salad. It was very tasty, fresh and delicious. Compliments to the chef,. Loved the ambiance and background music as well. It was a very relaxing and enjoyable evening .