Veggies (carrots & broccoli) were undercooked.Chicken portion was small. Their should be as option on the menu to order one or two pieces of chicken, much like fish and chips.
We ordered chicken tenders with Thai sauce, thinking it would be on the side. The server didn’t ask. We know sauce is always (unless specified) on chicken wings, but in other Kelseys restaurants they have not asked us and the sauce was always served in a small cup beside the chicken. . The chicken tenders arrived covered in sauce. The French fries were undercooked. It took a good 5 minutes to get the servers attention - she took the meal away and returned 15 minutes later with the order correct. I waited with my meal, but by the time the chicken was delivered my lunch was cold. The chicken was surprisingly overdone. No apology and no discount was given or offered. We spoke to the manager and he reluctantly (and with no apology) took the chicken meal off the bill. We frequent Kelseys often. Whenever there has been an issue with our food the servers have always done their best to rectify the situation. Managers have always given great customer service. We were quite surprised and disappointed with the service at Kelseys Peterborough.
Food was absolutely horrible for $50. Bake Potato tastes mouldy steak looked boiled no sear marks and I’m sure it was the potato that made me terribly sick. I called in manager didn’t seem to care but said a district manager would call me funny that call never came lol needless to say safe your money. This isn’t the first time and not even an offer to refund a portion of my lost to the garbage $50
It was OK good atmosphere average food I'm being fair giving 3 stars out of 5
Wonderful experience! The food was excellent and the staff are so nice.
Very good food, drinks, and sitting area. Highly recommended!
Food was pretty good nice and hot and the diners were all served at the same time they did forget one bitnall was made good. Our server was really nice and the busboy was very friendly and polite.
Our waitress Lauren was FANTASTIC. I was so impressed by her knowledge, friendliness and attentiveness. Great food, good atmosphere. Very impressed.
It's hard to please five people but there were no complaints from any of us. The food and service was amazing and we would definitely sit in J.P.s section again. Thank you for the awesome experience! Love the energy J.P. Thanks for letting me try cheese cake for the first time.
The food was great! Kelsey’s rarely disappoints. The 5 stars for this review however goes to the staff. Some of the best customer service I have ever! Keep doing what your are doing! You guys are nailing it!