Took 10 minutes at door waiting. Greeter seemed not sure of her self. Once seated drink was flat. Ask for replacement which was promptly served but still flat. Replacement pop came 15 minutes later after the bread was delivered. Salad was twenty minutes and meal was 30 minutes. Was eating solo and main seating area. Was empty. Waitress looked at my empty pop and kept walking still waiting for refill and service. Plate was dirty with lettuce still stuck to it…..I have visited many east side restaurants this one is by far the worst and I will definitely not be back. Thanks but no thanks.
I was impressed, huge salads, large portion dinners and the most delicious loaves of bread and butter for starters! Great, friendly waitress and kitchen help to bring out food. There were 11 of us. Very satisfied. Too full for dessert.
We had an amazing experience at East Side Mario's. The food was really good and the service was excellent! I like the diversity of East Side Mario's staff and crowd as you can see people from various backgrounds. I would recommend giving East Side Mario's a visit in order to enjoy a good meal.
Went here for a team dinner after a basketball game. The restaurant itself is very comfy and has a nice feel to it. The service is fantastic and everyone there is very friendly! Food was for the most part good, however, the wait was quite significant. Overall great experience, will definitely visit again.
Party of 5, 6:00pm seating. We we’re greeted at the door promptly and only had to wait a few minutes to be seated. The server brought the wrong drink to the table but it was good (some sort of sangria). I ordered a water which never came. My salad had a hair in it which I informed the server, to which they replied “oh eww..” and walked away. I asked for new cutlery which never came. No one replaced my salad or apologized for the hair. Our server did not quality check once our main courses were delivered. The pasta was flavourful, though cold. No drink refills were offered. Plates were not cleared from the table. The server only came back to the table after we were done eating. She did not interact with our party. I would not return. You can get the same food at any chain restaurant.
Had a great experience at this location, we had a little bit of a wait but the food was great and got a complimentary brownie for the wait that tasted amazing. Our waiters name was Michael and he gave amazing service. Very happy with my experience here will definitely return ?
This is my first one start review. I usually don't give a bad review. BUT tonight I am writing the first review of my son's favorite place.Server served our table tonight was horrible and no service manner ever. She ruined our delicious food like garbage by bad customer service. I don't even know her name because she didn't even introduce herself. She barely talked to us. Not even a single word. Tossed the box for my leftover food and my husband asked her for a bill and I heard her talk lound and clear at cash register booth "I was going to do it". She probably didn't know how loud she was or she wanted us to hear.WORST WAITRESS AND HORRIBLE CUSTOMER SERVICE BY HER.I am so sorry for the restaurant owner. You must be very nice owner to give someone a opportunity to work but she won't help your business success.
Visited this location for dinner on a weekday, it was pretty empty.We were seated promptly and our waitress was very good.The food was served very quickly and we had a leisure meal.The food was decent, the service was very good.Overall a good experience.
Great place to go with kids and family.We enjoyed our food and drinks but thought the portions were a little on the smaller side and the prices a bit high.The service was great and the guy who served us was knowledgeable, friendly and helped us make selections.Overall we all enjoyed the evening and will definitely return some day.Parking not an issue as always in Peterborough.Oh one more thing - our sofa table space was really small and I was kind of crammed.But let not these things stop you from going and enjoying their food and service.
We had come to eat as a team last minute without a reso and they were super accommodating and nice.. Our server Aaron and the manager Dianne were amazung. Our food was great.. the service was attentive and fast. As a team we are super impressed.