Very good experience in this store. Friendly service, and the best buttertarts in town. Keep up the good work
They have a great selection of products at all times! Staff are friendly
I used to love shopping at the pantry, but it seems like they are actively trying to repel business. The staff don't mask (despite working in an establishment with open/uncovered food), and the only way to pay appears to be cash. The debit machine never seems to work properly, and I've had to leave without my groceries TOO MANY TIMES.I won't be giving my business to this establishment any longer. Oh yeah, and what another review said - you'd do well to hire folks who know what good customer service means.
Very clean, helpful and friendly staff especially the newer cashiers. I asked the owner to carry my favorite brand of buttertart made LOCALLY and my next time in they had them for sale. They sell a brand of potato chips made right here in CANADA! Love that they are open everyday except xmas and they employ people and not use self checkouts like the bigger stores. Keep up the great work Charlotte pantry!
I go to the Charlotte Pantry multiple times a week. They have a great selection of products including lots of house made baked goods and sandwiches. Very friendly staff too.
Some employees stopped wearing masks during January 2022 during the Omicron wave, and told us that we were "living in fear" and that my roommate's parents, who both have covid and are immuno-compromised, are "sick with something else". Tall blond older woman is a raging a-hole who called me insane for caring about other people, you know, not DYING. Will never go back until this is resolved.
Does not follow covid protocols. Employees do not wear masks and they do not provide hand sanitizer. If you cal them out about this they insult you. You have lost my business
I love the food here so much! However.. I was unhappy with today's experience. My boyfriend and I came in and while browsing, somebody we knew asked us for 50 cents and instantly the girl with the glasses behind the deli counter piped up telling him not to be soliciting. I have never seen this in my life.. I have been short of a few cents myself and had to ask the person behind me before if they might have a few cents.. almost always the person was more than happy to help. I felt uncomfortable like the girl didn't want the guy to be able to buy his drink.. was it because he was homeless? It shouldn't matter if a person needs help and I am willing to help, I will help. That is the thing to do..His life is hard enough.Near the end of it, my boyfriend made a comment about helping somebody in need and the girl looked at us and asked, "what?"As if it mattered whether we knew him or not..Which we did. We would have given anyone 50 cents anyways. That is not soliciting. He wasn't going around asking for money, he just didn't have enough for his drink..Please don't do this to somebody again, it is embarassing. I have been in his position..It's not nice.I'll be back for more delicious potato salad though! Thank you.
Love this place for their baked goods..especially the butter tarts ..yummy yummy ?
I went there in the afternoon and there wasn't much pastry to choose from.