Every visit to this location [4791 Bank St. Ottawa] is awesome. From the order taken to the drive up window experience.EVER SINGLE person I have met have been outstanding. What makes them that is they are always happy, cheerful the first question is not “Welcome to Starbucks what can I get for you”. It’s “Hi, How are you today, what can I get started for you”.After giving the order and driving to the window again always pleasant, engaged and friendly, happy to be here.This specific Starbucks location never disappoints! Thank you Thank you
I LOVE this Starbucks location! (4791 Bank St, Ottawa). Hands down the nicest staff (and I mean every single one) I’ve ever encountered in a customer service setting. My coffee always tastes great, and I always leave with a smile on my face and in a good mood. Will keep coming back ☕️
Went through the drive through and waited 20 mins in-line when there was only two cars. We arrived at the window to get Grande and a Venti when we ordered two Ventis. When we said something the girl at the window she said well you at least got one Venti.When we drove away pretty upset at her comment we took a drink of our white hot chocolate Mochas to realize that it was a regular hot chocalate Mocha. We never go to Star Bucks but thought we would try something different to start off the New year and wow we where disappointed to the point I had to stop at a Tim Hortons and put out 15 dollar drinks in the garbage and get something we really wanted.
Absolutely LOVE this Starbucks. I come here almost every morning and is by far the best one in the city! - The staff here are beyond nice and efficient. The lineup I never wait more then 2-3 mins ( that is a record for Starbucks) most locations you can be waiting upwards to 15mins!I hope Starbucks sees this and let's the staff of this location know they are unbelievable!!10/10 RECOMMEND
Went to drive thru for hot choc the other day...when I got to window they informed me they were all out..had to wait and go through entire drive thru to not get anything. Maybe post a sign before ppl get into the spot of no return. Also wanted to call that specific one today to see if they received any delivery (i work in area and only one around so can't drive to another location) for hot choc but its only a 1 800 number so cant even call before getting stuck in drive thru again with nothing to show for it.
The best Starbucks ever! This specific location has the most amazing and friendly staff. They know my name and drink and always ask me about my day. This place has the brightest and biggest cafe to sit an enjoy a latte in. It is very clean and cozy.Definitely a hidden gem in Ottawa and the best addition to Findlay Creek.
The best Starbucks ever! This specific location has the most amazing and friendly staff. They know my name and drink and always ask me about my day. This place has the brightest and biggest cafe to sit an enjoy a latte in. It is very clean and cozy.Definitely a hidden gem in Ottawa and the best addition to Findlay Creek.
The team here is amazing. They always go above and beyond to provide great service. I will go out of my way to visit this Starbucks team. The store is always clean and they have the best energy!
Went there Sunday and there was a long lineup at drive-thru. I didn’t want to block other business’s parking spots so I decided to go inside to order. As i step inside it was packed with people. Tried to figure out who’s waiting to order but I didn’t see a line or anything. Waited for a few minutes and left. Very disorganized. I wouldn’t recommend going there on weekends.
The staff here is so amazing and friendly. My order is always more complicated and the staff always gets it right. I love this location and will drive across city to come here.