July 14th, 2022.Not impressed. No Syrup for Pancakes. No Hollandaise for Eggs Benedict (HOW?) Finger indents in the bread for BLT which was toasted extremely lightly. Drinks were subbed for another drink without checking with the customer.I'm a cook for the past 15 years working in both pubs and fine dining and this was sent out in unacceptable condition.You need a better Expo or the Chef needs to improve their quality.Won't be ordering here again.
Food was good but service very unorganized. We were being served by 3 different people and there seemed to be very little communication between them. Beware the online menu is not what is offered for sit down, so if you are looking at online options ahead of time you may be disappointed. There is no basic breakfast (egg, meat, potatoes, toast) but they were able to make it work (all ordered as sides).
The food is delicious but I had the most horrible experience. The night manager was audibly berating the staff while sitting at a table and doing nothing to help. It wasn’t busy so there was no background noise to drown out the manager’s claims that “he could fire anyone at any time for anything he wanted.” He also made a BLATANTLY racist comment that I dare not put here. I urge the owners to read this review and reach out so I may provide more details. Told my server to quit immediately after hearing how he spoke to her. No one should be subjected to that kind of humiliation and degradation in their workplace. Would’ve given 1 star if it weren’t for the tasty food.EDIT: not only is the manager horrible, this place refuses to take cash as payment. Which is ACTUALLY illegal, as cash must be accepted as legal tender in all of Canada. Not sure what they think they're doing, but this is a nightmare of a business operation. They should be ashamed.
Best diner/ restaurant I've been to in a while! The food was absolutely delicious, homemade, and very filling. The portions were generous for the price point and the ambiance was superb. Most importantly, staff was outstanding, generous, and so ever kind! We went there while fasting and they gave us free donuts out of the kindness of their hearts - they told us to have it for later in the night! Great to chat with and seemed so genuine. Will always recommend - totally my new got to spot.
Not good experience. They require you order online but payment doesnt work so you wait until they remember to come see you. Placed breakfast order and took 35 min to receive. Got it without cutlery strawberries or bacon ordered. Asked for it and got strawberry jam lol. The bacon didnt look great either. Over all service and food no good. Used to be good here.Not coming back.
I paid 22$ for this, thought it would be extravagant. It's mediocre, oreo shake you can get the same exact one at burger king for half the price and tastes better too!! Cheesecake was ok.
I ordered from here tonight and the order came but with something missing, I called the restaurant and both people I spoke to were very understanding, calm and helpful. They went above and beyond. Not to mention their food is so good! I highly recommend going here!
I'm trully disappointed with the quality of the food I received today, they chicken fingers were under cooked a d my fried in my poutin were still raw. We ordered thru uber. So upset. This was my Dad's & I fav place. Now I don't even want to eat there after this, his mamoral of his passing or not. I hope I dont get sick from the one bite of chicken finger that took.
Not gonna lie folks, this review is long overdue. Been taking friends and family here for a few years, but since covid it's mostly been take out. These guys have something to satisfy everybody in your group and you'll still be adding things to your order. Food and service are always imaginative and prepared affectionately! OH! And did I mention they're open late?? (Shift workers rejoice!). If you can, turn off your step counters and calorie calculators for a bit and go enjoy!!Also, if you REALLY want to support your local food crews, eat in (when permitted), or call ahead to pick up your orders. These third party apps (DD, skip, Uber eats... You know who you are) are such a rip off (as convenient as they may be). We were absolutely spoiled by Kevin and the rest of the night staff today when one of these apps messed up... It had nothing to do with the restaurant and yet they went to infinity and beyond to make it up to us. Thanks guys and gals! Always a treat ☺️
Honestly this is the best breakfast. Amazing pancakes and their potatoes..... honestly life changing. Great service too. They have skip the dishes and such... and every time I order take away like that from them, I swear the food is honestly even better. They are not stingy at all. You are absolutely getting what you pay for here. So many potatoes on the plate, great serving sizes. I love places where I feel like I am getting my money’s worth. Whenever I dine in, the service is great. Everyone is calm and gives great customer services. Amazing work here. I always recommend to anyone asking about breakfast places in Ottawa!!!