49$ for a cold buffet. Waiter did not let us know before sitting down. Hugely disappointin
Pretty boring buffet.
We went before the Barack Obama event and reservations were for 5:00 pm so we wouldn’t be rushed. Our waiter did his best. The fault lies with management for understaffing the restaurant. Club Red is trying to be a fine dining restaurant and they are not even close, except in the prices. We waited 10 minutes for the waiter to arrive. The food was mediocre at best. One of the worst dining experiences ever for $300.00! At the end we had to wait another 10 minutes to find a machine to pay the bill. Golden Palace egg rolls in the concourse would have been better!
I went in before the Cher concert. We were told the doors to the CTC would open at 6:30 . We stood outside in the cold. They did not open until 7:00 leaving us half hour to eat. We ordered wine at the bar to which the waiter up sold a bottle of Villa Maria, 17.95 at LCBO for 76.00. Claiming cheaper to buy the bottle. .....as it usually is....not this time. We had time for a bowl of soup. We told him we were in a rush and could only get the soup. Our waiter’s attitude was so rude. I guess we didn’t order enough. His attitude was very insulting and when we paid him he took the money and ran making me wish I hadn’t tipped him at all. I complained to the woman manager with dark hair and she said oh sorry. I really didn’t feel the love at all. Suggestion for all.....eat off piste. This restaurant was disappointing.
We ate at Club Red prior to a concert at the CTC on September 14. No complaints about the food. But the service was horrible. Throughout our meal our server barely came to our table, never asked if we would like a refill of our beverages despite our empty glasses and never once filled our water glasses. Despite trying to get his attention, we were completely ignored and ate our dinner with not even a glass of water on the table. Then, we waited 30 minutes after the bus person had cleared our dinner plates for our server to come to our table, again even though we tried to get his attention, only to have him suddenly arrive with our bill before asking if we would like dessert or coffee or even water. There are many restaurants in Ottawa at this price point that offer amazing food AND amazing service. Club Red isn't one of them. A disappointment. We will not go back.
Food was truly amazing, but sure glad I wasn't paying the bill!! Yikes!!