I consider myself a Shawarma connoisseur lol. This is my favorite Shawarma in Ottawa BY FAR and I have tried A LOT of them! I always get the mix Shawarma and sometimes Shawarma poutine. The meat is always fresh and juicy which is why I come here. It is also biggest complaint for all the other Shawarma places in the city which I find serve dry meat. I also feel the customer service at this 3 Brothers is excellent, friendly and always accommodating. Lack of friendly service is another complaint I have for other Shawarma places in the city (check out my other reviews). All in all amazing food, excellent service! 5 star! Don't believe some of the other reviews.
Originally when I ordered using Uber Eats my order was incomplete and missing some items. I called in immediately and they were apologetic and said to keep the receipt and they would make it right. A month later I walked in and explained that night. They replaced my order pretty much and in my opinion.. went above and beyond. I definately suggest this place to anyone wanting a good Pizza, Shawarma or Poutine. 5 out 5 in my opinion!
Called to find out about an order I posted over an hour and half through skip, I was notified at 2:48 my driver arrived, at 3:10 I called where the man who answered could learn a thing or two about PROPER CUSTOMER SERVICE, and how he speaks to paying customers, the most ignorant disgrace service provided by someone representing a business. To even think the way he spoke and ignorantly hung up the phone is a person employed to serve customers is enough to make any paying customer never purchase from this establishment again.If you can’t keep up with your orders, and your that overwhelmed you should probably seek other employment skip is hiring for drivers!!!!We are going on almost 2 hours with a driver waiting for the order, and food still not even finished 1 pizza does not take 2 hours….
I ordered last evening via skip the dishes. The shwarma was dry and the chicken smelled bad..I ordered one large chicken shawarma and one beef and poutine. I instead got two chicken shawarma and poutine. Also there was next to zero sauce and it was old chicken so it upset my stomach. I had to throw most of it out. I've dined here just last week and the food wasn't as bad then. Such an awful experience.
I never write reviews but this must be saidDon’t walk, run away from this place I was here last Wednesday the last day of Eid and I got 4 beef plates and 1 beef sandwich. The beef had less moisture then the Sahara desert it was so dry anyway I didn’t complain even though I should of an hour later I’m in antagonizing pain and having extreme diarrhea, I assume it’s something else and go to sleep instead even though it couldn’t have been something else because that was all I ate. Then all night I’m waking up to throw up and suffering from the pain in the morning I’m in so much pain I had to go to the er after 7 hours waiting they say it’s food poisoning. Again don’t walk, run away save your money I lost $90 and got food poisoning.
FRAUD ALERT: They send non veg food to vegetarians.I wish there was an option of negative stars. I ordered veg pizza and they send me chicken poutine. This is their service, they sent non veg and wrong order to a veg person. When we called, the person was super rude, he hung up and didn't help. Worst place in Ottawa, please don't visit here.
I ordered delivery past midnight.It is on the pricy side with one chicken platter coming to $20 but It was tasty and large portion size.The food was warm and tasty. The salad was fresh too.Definitely recommend this place.
We love this place! 4 of us have eaten there twice recently and each time ordered their chicken sandwiches. My kids still talk about how delicious their sandwiches were - honestly! We really enjoyed the food and it came recommended by a customer also eating inside who gave us the thumbs up from the window as we passed by looking in at their menu! The service was friendly and upbeat! Keep up the tasty food and nice service! Cheers!
Amazing service.Such a good poutine yummm I've had it like 3 times in the past 2 weeks.. droolllThe staff is so friendly and extremely efficient.10/10!!
Just heard these guys were vandalized by some slob. It’s too bad but this loser that has been arrested will no doubt be let go by police before the end of the day. If you’re in Ottawa give these guys some business and love. Show them they are not alone fighting tyranny. Best of luck guys, heard your food is excellent!!