Worst Wendy's ever.Every time we go to this Wendy's we have issues getting things we ask for. Tonight I ordered a Southwest avocado salad I got a salad with no avocado. Sometimes we order and there's missing chili, fries, or hot sauceWe even ask to verify our orders at the window and they always say yes.EVERY VISIT ORDER IS WRONGWhere is the AVACOTO?
Very unprofessional, I’ve been trying to call them for 25 min now and explain my order was incorrect. The phones answering machine doesn’t say who I am calling! And the person taking my order was clearly on some sort of medication. She was slurring her words and taking very strange and slow. The guy who handed my food to me definitely didn’t want to be there and you could tell he didn’t have a care for the world. Honestly thought there was a hidden camera going to pop out and laugh about the whole situation. Save your time and money and eat somewhere else. I didn’t even get to the part of how cold and hard the chicken was. -5 stars
This has to be the most unorganized and poorly managed location. Uber and Skip the Dishes pick ups were taking several minutes to even start on. Line up almost out the door. People started leaving. One guest waited over 15 minutes just to find out it was sold out when he as finally addressed. 15 minutes of waiting with only one person in front of the guest.There were 7 or 8 people working. Only one was serving guests running around and she could not keep up. A man, who looked like a manager or supervisor, paid no attention to the line up and back orders. Just stayed behind the girl making all the burgers.After being there for 20 minutes without any updates in service, everyone in line had a look of disappointment. The line hadn't moved, only one order was taken and one order was given. Nothing else.Please get better management and support for your workers.Previous visits were just as bad. The person who works daytime drive thru needs training on proper drive thru etiquette. They are rude and I've had to drive off twice because of their attitude. I've received bad attitude before I could even order.Please train your staff and better manage the customer flow.
Make sure if your going to do any type of delivery service make sure you add the whole order multiple times now the staff have slacked and forgotten multiple things to the order. How are we supposed to eat our chili cheese nachos when you forget to give the customer the nachos, cheese and sour cream
Drive through was so slow, staff showed zero customer service and my bacon deluxe looked more like a sad jr bacon cheeseburger with no lettuce.
Well, I love Wendy's. However, today was the worst! I paid almost $17.00. What did I get? My fries and salad. Missing....only a frosty, a large one. Very dissappointed. It took me over 1/2 hour to get through the drive-through. Not sure I'll be back too soon
The service was quick, the staff were kind, and the place was clean. As far as Wendy’s go this one is pretty good. Nice tall ceilings, and large windows for an airy feeling.
Pleasant workers and that's all the positive I can say. My last 4 orders through Skip the Dishes, all 4 of them had issues. Missing items, directions not followed, they're terrible!!! How hard is it to follow a written list when packing a bag??!! WON'T be returning.
Just got our order home. Ordered the Apple Pecan salad. With no pecans in the bag. They gave us coutons. The 4 chilly that we purchased were watered down and spicer than normal with no crackers for any of them. I ordered 3 grilled chicken sandwiches 2 with lots of onions. Only got 1the other 2 were without onions. This is the second time that there were no pecans in the bag.Looked for the receipt but not in the bag. Otherwise this would be going to head office as well. Very disappointed in our visit.
Nasty.My burgers were covered in ketchup and mayo on the outside aswell as the packaging. The place is a chess pool.I returned one burger and they were dumbfounded as what todo.I explained I would like a new burger please and returned to my table.Then the young lady who involved herself called out across the restaurant bringing attention to all asked what kind of burger it was.My new one was not very good alsoWont be back..