Tim Hortons

Lakeridge Hospital, Oshawa - L1G 2B9
17 reviews
Coffee Shops Coffee
(905) 576-8711

Most rude lady I have ever talked to in my entire life. I watch down to Tim Hortons after my 4 year old baby was admitted to the hospital with his mom and the staff forgot to give her dinner or breakfast so they advised me I could do down stairs and probably get her a bagel. Upon walking up to.l the counter an older lady begimd the counter in her 50s says do you work here.. when I proceeded to tell her the issues all she tells me is that's not my problem and I can't help you and they shouldn't be sending you down here anyways and starts pointing at a sign posted above the till stating they don't serve the public... when it's a patient in your hospital is it the public? And to top ot all of right after that she make a noise as in disgust that I even asked her and she walked away when I mentioned there is no reason to be rude and she smiles back... not s very good way to treat a patient or anyone at all as far as I'm concerned. I feel like any lady that treats anyone like that in a hospital should not work in a hospital environment. Upon reading reviews it sounds like this is not the first time someone had been treated very rudely by the staff and I feel like this issue should be addressed

Lovely stuff. Ordered online and it was ready almost immediately.

It was at the Oshawa hospital and the people behind the counter are always very nice and courteous. It's nice to do business with them

Very friendly customer service workers and quick service

I hate this location more than any. Tired of hospital staff getting preferred treatment, the slow service and the decidedly unfriendly staff. Doesn't help that no one but hospital staff are allowed to eat or drink in the building.

It's OK. Cream donut, ya the new one is beyond.

I can not live without Tim coffee, once in a week lunch

Great location with a friendly staff.

I received an email to fill out a survey for this location, which I completed and received a coupon for a beverage. The cashier who served me was unpleasant, and gave me the stinkiest look for my coupon, and went on with attitude about how she's never seen one like this before. I was offered this coupon because of her awful service the first time, I'd rather go the day without coffee than to be treated like trash. A digital coffee kiosk could offer better and more courteous service.

Freshness seems to be a problem Stale croissant and limited selection of products at 12:00 pm . .Came back a week later and at 1:00 Nothing fresh nothing prepared uninterested staff I definitely won't return to this one .Specially when there is 7 staff members available not counting in the kitchen . No excuse for lack of products or issues with freshness Not recommend ?