What's happened to the service, attitude and joy that used to set the tone for the Oshawa location. None of the staff seem happy to be here and it's reflective in their interaction with each other and their customers. I have been waiting now for 20 minutes for one sub and many others have been waiting longer. Alex, not sure if you still own this place but you may want to look into why the atmosphere and service has changed so drastically. I tell everyone to come here, but may need to rethink this. So sad.
The amount of wet soggy lettuce topped with abundantly wet tomatoes and sickly sweet sub sauce was way too much for this Firehouse Sub. You could throw the gross soggy bun at a fire, and put it out. What a waste of 20 bucks. See pictures of the sub I could no longer swallow without my gag reflex going off and puking.
This fire house is by far the worst fire house I have been to. I travel a little with my job, so I go to a whole bunch of different locations. Also I live near this location unfortunately. This location consistently messes up the orders, forgets things, sloppy sandwiches, gives you pickles with no bags on top of your meatball sub. It seems like a bunch of little kids working here with no supervision. I tried to give this location a chance but still no change. I will not be going back to this location ever. Don’t waste your time on this place,
Went in on Friday as a first timer ! The food was amazing honestly will never go to another sub shop again! The staff were so friendly and were working their tails off! As someone who has work in the food industry for YEARS they we’re definitely feeling the push of a rush! Was told by the sweetest young lady that one of their manager was in the hospital :( . All I can say is 5 out of 5 isn’t enough. Will be back 100 percent again ! For the food and the staff they made me and my husband feel like long time friends.
We ordered because firehouse subs was predictable. I ordered the feature club sub, however, I got 2 bottom buns and the bacon was not peppercorn bacon. We alo ordered side orders of hot sauce that did not come.I did speak with someone at the restraunt and she was willing to remake the sub and send the sauce if we ordered a cookie.This would mean paying a delivery pay again and paying for a cookie and waiting another 30 min.I did like the Pickle...best part.
100% hands down the absolute best sub I have ever eaten in my entire life! I will be back a million times, staff was excellent, very clean, all round an amazing experience. Thanks guys!
The best subs around. The staff are always so pleasant and my food is always prepared well and done correctly. I had one sub come prepared incorrectly and the manager gave me two coupons for free subs!
Used to go all the time pre pandemic. Have not in years. With the wife and kids gone this weekend flying solo, time to treat myself. Had a steamer as always a quality sub. May have been the end of the cut, was a bit stringier than normal. Regardless it tasted great and the customer service is and always was awesome. Price, some people complain... but if you haven't noticed that is the norm. Was fine with the price. Very clean as always as well. Nice to come back. Also good to see the staff jiving on the music. Pleasant change from all the toxic places to get food these days and the lack of customer service and general positivity. Only down, but it is a sign of the time was the lack of the sauces you can grab.
First time having subs from here. I ordered the Engineer. Love the way the turkey was sliced thin but piled on. Good flavour and fresh topings. Mushrooms were tasty. Served hot.Service was very friendly and happy to help. Subs came up fast. Waited maybe 2-3 minutes.Also had the Firehouse Hero. 3 kinds of meat piled nice. Fresh veggies and also great flavour.Definitely a meal and a half. Great post-workout meal.
We ordered 4 large subsJust finished my sub it was Turkey bacon ranch it was ok asked for no onion and onions were on itOrdered a steak and cheese asked to put cheddar not provolone. Got no cheese and no steak sauce very dryOrdered a smokehouses beef and cheddar brisket and was looking for the meat (very little meat ) it would have not even covered a smallThe only one that was correct was the engineer subWhen you pay the extra for good food you would expect to get what you orderedWe spent $70.00 almost for something I could get at subway for less moneyNot going back thereIt was North Ritson rd in oshawa