Highly disappointed. Very poor service.They took 20 mins to complete an order of the person ordering before me. I was waiting in hunger all the time for them to complete the order and when they finally completed the previous order, I was told that they are closing and not taking orders anymore. Google maps says the store is open until 8 but they were closing way before 7. If you know someone is waiting in line to order for a while, at-least have the decency to say that you are not taking orders anymore. Will never come back again.
Very rude, inconsiderate and unprofessional staff
Super slow service, had to wait over 15 minutes for a burrito. Also on 2 separate occasions the staff on duty had no idea how to allow me to use the app to pay or collect points for the reward program they offer. Emailed to inquire why 6 different staff members could not figure this out and never received a response. Poor customer service. Won't be returning.
Ordered the Northern Reaper. Usually restaurants exaggerate the hotness but I can confirm this is not the case here. I often do Spicy challenges and have eaten Ghost Peppers, but alas I must admit defeat. 2 bites is all I could do, it was like a trip to Spain but the S was missing …
I am a regular customer of it and usually I order beans bowl combo with fries (which is $1 extra) and today I went there and get the food and when I opened the box it was just this much fries in it I mean seriously guys… at least serve enough quantity food to the customers!!! Very bad service
Place has gone downhill under new management, chicken has been cold 2 out of 3 of my last visits. Forgot green onions on the 3rd order. Servings have gotten smaller. New staff always seems to be confused and service has slowed immensely. Sucks because this used to be a go to spot in the mall
Waited 5 minutes while 5 customers worked on one order. I waited in the area stayed to wait. Another person walks up and they serve him. I won't waste my time again with this location.
I must say the service was good ;Alsosome ingredients but the spicy chicken was cold and a it was not spicy like i wanted it ?.
I ordered a spicy chicken bowl off Uber eats, it came quick and loved the packaging. Unfortunately there was no chicken in my bowl and it was cold (The coldness I put on Uber eats tho). The rice, beans and sauces all tastes great just unfortunate that I didn't get exactly what I ordered.
This place is my favored. I visit plenty of restaurants but here I keep coming back again and again. The crew is very professional and the food they offer is so tasty. I am always happy to have a nice dinner in this place. I recommend this place with pleasure.