3:30pm the drive through is steady with 5 employees working the drive thru lots of people in line with a young girl running around like crazy trying to serve people while 3 others stand around chatting it up.Why does this place have the worst service ever? Does the owner or management have any idea what good service is?
This location is a disaster. The drive thru line is always long and it's chaotic when you order inside. Don't bother placing a mobile order to try and save time. You end up waiting anyways. No one seems to be in charge so you have to hound them to get your order.It's unfortunate that they closed the other location down Tenth Line. It was much better.
The staff member seemed new and was trying their best to keep up but kept making mistakes with customers orders. So it might be unfair of me to comment on the service etc. The food was super fresh and the coffee great.
Always impressed with there coffee can't wait to get rolls when roll up comes around!!
I love paying for a donut and then not getting it at the window
Fantastic service from the Lady in the drive through
Just drove from innes and merbleu location to the 10th location for no reason. So the first location doesn't offer honey mustard...kind of weird as a franchise...Anyways go to this location on 10th line and they forgot my honey mustard all together. the level of competence from Tim's employees is sad. 2 places can't even offer a proper sandwich without any mistakes. They should offer there food at half price if you can only offer half the service
Waited 30 minutes for a coffee… they had the slowest person on cash for the people inside but for drive thru, they have 6 people with maybe like 5 cars in the drive thru? Whoever is managing today has 0 clue what to do. 30 minutes for a coffee.. are you guys growing the coffee in store? Lol makes no sense.
Service is quick but theres renovation for a second lane has been going on so drive thru is quite busy. Plan accordingly.
The bagel was toasted properly and cut in half with plenty of cream cheese