I eat out at restaurants a lot and i have to say i haven't had an experience like this in a long time. The service was poor but the most surprising thing was the food quality. The posts meals were terrible dried out. We ended up not eating the majority of it but waitress made us pay for entire food amount despite conversation about food quality. Her offer to fix it was too add more sauce.... Would never return. Was a terrible way to celebrate my parents anniversary with them.UPDATE:. Was offered a $20 voucher for the 2 meals that we did not eat. I politely declined. I'm not returning to the restaurant after paying $40 for food that was inedible. Frankly the offer was insulting. Should have refused to pay.
If I could give 0 stars I would. We waited about 15 minutes to be seated which was absolutely fine. We waited 25 minutes for our drinks and food order to be taken by our server. After more than an hour of waiting, we still didn't have our food. Our server finally appeared from the abyss I can only assume she disappeared to, to let us know of a "technical issue with the system and our food was now being prepared". This set me over the edge... Servers, please do NOT blame your own incompetence over the technology you're working with when we can clearly see that no other table was affected. By the time our food arrived, I was no longer hungry. A very big disappointment, so much so that I will never be returning. If anyone ever asks me my opinion, I will be sending them anywhere but there.
Got a table quick. Put in order quick. Waited 2hrs for the food. 4 hungry kids. No explanation for why it was taking so long. Every table around us was seated 20 to 30 minutes after us, but finished their meals and left before us. I will not return.
Very disappointing. Service was ok but the food overall was cold and not fresh. The garden salad was soggy, bread was cold, pasta was lukewarm with soggy bacon, obviously microwaved. Veal parmigiana was hard and also lukewarm. With so many restaurant options in the area, we will not be returning.
Not to many vegetarian options. Pasta and pizza are overpriced. The salad just come with lettuce croutons and sauce. Not much variety. The atmosphere is good and comfy seatings.
Had dinner last night with a large group. The waitress was impatient and rude. We waited over an hour to get our food and once it arrived it was cold, and undercooked. Definitely lacked spices or any flavor. I had the spaghetti and meatballs- the meatballs were clearly cooked from frozen as they were rubbery and cold. The "pasta sauce" was basically a can of tomato sauce off the shelf. For the prices they charge it was not worth the visit whatsoever. Will not be returning or recommending.
Enjoyed the food. Take out wasn't a great experience. Was left waiting outside while I waited for the person ahead of me whose food wasn't ready for another 15 mins. Easy oversight though. No real complaint
I used to stop in here at least 2 or 3 times per week.Then my wife got spaghetti and meatballs and ot tasted EXACTLY like soap.Gave it another try last night.Was not good.Oh well, there are 50 restaurants on innes.
We decided to dine in and the food was awful. Appetizer was half the portion, cold and hard to chew. The main dish was undercooked and was told by the supervisor we should have asked for the bacon to be well done. How can you ask for the bacon to be well done when it’s pre packaged. They offered us free dessert or another meal to go. We declined. We hardly got a discount for our meal. We will not be going back.
Lovely service from the bartender/server and floor manager! Very friendly, clean and delicious!