Dairy Queen

2002 St Joseph Blvd, Orleans - K1C 1E4
68 reviews
Fast Food Ice Cream & Frozen Yogurt
(613) 834-1153

Summer is wasted if it's not spent at DQ

Understaffed. Long wait. Had to go inside because after 15 mins in the drive through, the line hadn't moved.

Been coming here for years, unfortunately the service is always coming down. The staff never looks happy to be there, the wait time can get pretty long aswell.

Poor kids working there definitely needed an adult. Half our orders were very wrong and we watched three other people also get the wrong orders.

Cleanest DQ I've ever seen.The bank location literally has bugs in the blizzards.

Our toddlers wanted to go for a car ride and for a special treat for ice cream. We decided dairy queen, with its drive thru, would accomplish two birds with one stone. So we visited the location just after 6pm on a Thursday. In the drive thru line in front of us were approximately 7-8 cars. We sat patiently for 20 minutes. The lineup never moved. In that span we saw a number of vehicles pull out of the drive thru lane. Some parked and went inside. Others just left. Finally, my wife said, why don't we just go to the grocery store and get some ice cream. So we did that. Can't say if it would have been a decent experience since we weren't able to actually order anything.

Friendly staff! They now sell boxs of dairy free dillie bars at this location in the freezer.

Ordered a 10 inch cake for my son's birthday,, when asked if/how I wanted it decorated I replied: “anything MineCraft would be great” . I was WOWED on pick up, thank you for making my little guy’s birthday extra special.

I came in to order a cookie dough blizzard Tuesday night and this young lady Emilie (with awesome makeup might I add) was sweet and helpful and answered all my questions great. The manager really knows how to train his staff well. Great customer experience!

Today, I had the most disheartening experience at this Dairy Queen... Me and my family came to try out the current 2 for 7$ double cheese burger promotion. Initially, we were very excited to try it out, but once we got to the restaurant, we came to find out that there was only one worker on duty. Despite her best efforts and excellent customer service, it still took a significant amount of time to get our food. I applaud the worker for her excellent work (despite the circumstances); however, shame on her employers for only scheduling one worker for the entire shift. Not only did this thoroughly tire the worker out, but effectively hindered this location's customer service and overall efficiency. Something needs to change!