Food is great, staff friendly so why a 2 star? Since January the restaurant is very under staffed and takes forever to get food or order gets messed up, easy to understand when only 1 waitress is there with 1 bartender. Get 2-3 waitresses plus bartender and then I give 5 stars. Poor waitress running like a mad woman doing her best, owner please do better and staff the place proper or I stop coming back. ?
Last Thursday, I went to the Royal Windsor Pub with a friend. It was not very busy, 1/3 full. Two servers buzzed past us over a dozen times, but failed to make an eye contact. Finally, Erika, I believe was her name, came by. She went to clear a table, removed the dirty glasses and proceeded to sit us down. She did not clean the table. There were some spills on it, and my friend asked her to wipe it. She went away, and we waited 15 minutes, but no show. She served others but totally ignored us. Finally, we got up to leave. The 2 servers saw us leaving but didn't bother asking us. I saw them pointing at us and giggle. This is unacceptable. Does the owner know this is going on? We were well dressed, friendly, and composed people. No reason for them to treat us this way.
Highly recommend this place. the food is fabulous and so is the service.
Good Service and great food as well as nice atmosphere. Got the Calamari and spinach dip and it was delicious. Good selection of beer too! Will be back for sure.
Great food, reasonable prices, good service. A good atmosphere.
Worst take out customer service ever don’t know her name don’t want to know she interupted me to say that she was too busy taking my order lol yeah you read correctlyI hope this find its way to the ownerI mean employee like that deserves a plaque lolRenald power mississauga ont
very positive Uber eats experience from here. They cut a little hole in your takeout box so your food doesn’t get soggy like it often does when delivered . It’s the little things that I always appreciate. Food was as good as when I dine in there. Will definitely order again.
Friendly and efficient wait staff. Food quality is good and serving size is just right. Ask for Emily, Racquesa, or Erica and you will get good service. Tip them well because they deserve it.
Fish n Chips was hard tasteless fish with plenty of batter. Tarter sauce basically mayo and the fries were bland too. First time trying this Pub and will be slow to do so again.
The Thursday night burger special is a heavy burger a nice handful with fries and onion rings on the side. You can really taste the distinct char of the beef ...the side of both rings and fries are delicious........at a great price !!!!! ?