Went to Oakville place with a friend. We decided yo get a teen burger at A&W since the teen burgers were on sale for $3.99. Big mistake. The hamburgers were terrible. I ordered it with no mustard and no mayo. My friend ordered the same. We ordered onion rings with the hamburger. The onion rings were cold and tasteless. The hamburger my friend got had mayo and mustard -- even though we requested both without these items. She wiped off as much as she could of the stuff. The burgers were cold and tasteless. We had to ask for salt and pepper-- we got 1 salt an 1 pepper for 2 hamburgers and rings. I had to go back up to get more as that was not enough. This was a terrible meal. I don't plan to go back to A&W again.
April 9/22Terrible service !! I will Never go back to this joke of a place !!!I Ordered a mama burger combo. First they over charged me, then they only placed the burger in the bag, no fries and no drinkWhen I complained I was accused of not being clear when ordering .. no apologies , just a discussed look !!The fries were terrible . It tasted like burnt oil .I love AW , however this Oakville Place location is terrible …..
The food is pretty good, lots of options. It’s your standard fast food place and if you are near definitely give jt a try.
Was served stale fries and drink with no carbonation.What are the staff doing over there?
A&W in Oakville Place Mall. Sadly have to say stay away! Went to the A&W restaurant in Oakville place mall on Jan 15th, 2022. I arrived 5:45 pm on a saturday which is 15min before they close. After waitng for almost 10min whilst the staff cleaned the floor they eventually decided to help me after I got their attention. The lady took the order and my payment...after about 5 min a young male came out and said we are closed! This was about 5 min before closing an I was awaiting my order, I told him I paid already and awaiting on my order... then with a rude gesture he gave me attitute and went back in! After another few minutes gave me my burgers with attitute, I took it and threw it in a bin outside thinking he might have done something to it. I am sorry but I will never go back again!
They open at 10:30am so breakfast is served for 30mins only. Nice. Their fountain drinks are always low on carbonation too.
Was there on Thursday evening, just two people working and it was BUSY. Some very rude customers there but the guy working out front handled it very well.Despite a little wait, the food was delicious. Keep up the hard work! Wish I got his name, they both deserve a shoutout.
The service so bad the guy's here to talk too much and the Cook to slow im waiting for 20 minutes for my food I'm not recommend is really bad service
Food was great, staff was not. She was so rude when I was ordering, because I didn't hear her then cut me off instead of allowing me to answer her question. Not sure why staff need to have airpods in? I get it's extremely tough right now, and fast food is super hard and sometimes we're having a bad day, but this was flat out rude when I didn't hear her.
the hamburger, fries and root beer were really very good. nothing like a cold A&W root beer the only reason they didn't get 5 stars was because they didn't have onion rings.