$0.35 cents for a cup of water for the dog. Rang up a birthday pastries.
I paid for my order using Amex then I didn't know that it did not go through so I just went to the pickup counter. The cashier gave me an attitude with a hand signal telling me to come back to the cash and repay for me order. I told him sorry and asked him why he had to be so rude and he winked at me (?) like I could just let it through - like no thanks.After paying for the second time it did not go through again and he asked if I was paying using Amex. I said yes and then he started saying they don't take Amex, when literally the debit machine has the Amex logo on it (?)It's literally their fault for making me look like I was gonna steal their $2 coffee and somehow gave me such a bad attitude with a hand signal like bro if I gave birth a few years earlier my son would have been your age by now.No wonder why this place got 2 star ratings. What a joke.
I am always intrigued by places with many bad reviews and I love to check them out to test whether they are so bad indeed. To my surprise (and I hope I am not going to jinx it) so far I've had only good experience at this location - but I have to admit that I never ordered anything more complicated than medium double double and a muffin. first of all the location is really convenient - right by the entrance to the subway station, for those who commute to work or school in the area. I actually found the staff really fast and kind, and nobody was ever rude to me there. it seems that it is a really good team and they do their best to serve heavy traffic there (fast food places tend to be understaffed these days, and there is only that much staff can do when there is a long line up and everybody is placing take out orders heaving forbid trying to customise as if it was a fancy restaurant). anyways, I really enjoy going there - but I am the type who budgets a few extra minutes for my commute so I am not overly stressed out if there is a line up or people are super slow with making up their minds while placing orders. kudos for the staff for keeping high spirits and being so energetic and super patient in the same time!
I do not like posting bad review but wow coming here is the hidden gem of bad tims. This location is inside loblaws. When i came today only the younger guy working here took his job seriously. And the sandwich maker. However one employee instead of helping the guy she just walked out and did not help until it was really busy. This is the only time i will come to this location it was medicore at best.
They gave me coffee for steep tea twice. I could not go back because I was running for work. This time they gave steep tea but got the cream n sugar wrong after I told them many times. Ughhhh.
Very rude staff and very unprofessional. They need to learn how to behave with a customer. I hope the head office do something at this location.
I hope google map would bring an option for 0 stars. The staff at this location has always been rude and impolite. The experience I had today was the worst. They got my order wrong and I had to go back and then they refunded me with 10 cent coins for a wrong amount and had to go back again and they still didn’t accept their mistake. I would suggest everyone going to the tim horton located at 4986 yonge street instead of spending a penny here.
Pretty useless Tim hortons, never have chicken, frequently don’t have iced coffee; and frequently closed early ?
This review is for Tim Hortons located in Loblaws North York Empress . A 1 star review is too much on this place and the whole staff. I would gladly place a -0 if I had the opportunity.The staff is the rudest i have encountered. Not one but ALL OF THEM. I am a loyal customer (every morning) despite their mood swings. But today was the last straw, actually two days in a row.I have been ordering a decaf latte for over a week now and today the gentleman at the counter told me they dont serve decaf although I told him that is what my order was for the last week + . He was RUDE, angry and VERY UNPROFESSIONAL. It looks like the new staff is being trained to be as rude and dismissive as the old staff.I dont understand why no one does anything with the history of bad reviews below.I took my business to SECOND CUP (on the first floor of the mall) and would advise every unsatisfied customer to do so from now onwards.
Terrible service, I don't even want to put one star for this terrible store just because they have an Asian lady (who is wearing glasses) working there,she is so rude and impolite to customers all the time, when you ask her something she always say "NO', and she never look at your eye when you talk to her, so ashamed that Tim Horton will have this kind of employee working in their store.