Real Fruit Bubble Tea is my favourite for years and I used to frequent this location years ago.The place was neat and I am glad that they are now open till 11PM at least.I went in to buy my usual favourites - Strawberry Banana Smoothie, Diamond Mango Slush and last but not the least, Taro Milk Tea.Whenever I have asked for tapiocas, they would add the “black tapiocas” - but today they gave me the colourless ones. And the reason provided was that due to a new “policy”, the colourless ones are given by default. Fortunately, they swapped it with the black ones, but I could see that the staff were visibly “upset” about it.Moving forward, I hope they place a big notice on the wall or at least ask the clients so they know they’ve got a choice for the tapiocas.
I went here with my boyfriend yesterday and we were sceptic at first because of the 1 star reviews but this was the only location that was open but we didn't face any issues. The customer service was not super nice but she was not rude as well. She got our order right, gave us the drinks. The wait was longer than usual real fruit locations I've been to but not that bad.
Employees were snapping at each other, overrun with some ubereats orders and walkins.. they need better training or more employees. Shouldn't take 25 minutes for a smoothie. The only reason this isn't a one star is the smoothie was good.
The worst customer service I ever experienced in real fruit store and they were also having a bad attitude with other customers, to be honest I got bad treated in this store and embarrassed me Infront of others while they are laughing two young girls whos doing that and they made every one goes ahead of me and they served me last when I ordered first I hope everyone won't go there no more.
Best fruit juice with bubble tea we've ever had
The Mango Diamond Slush didn't taste That Great
I had been going here several times a week. Unfortunately I made the mistake of going to the eglinton location and ordered the same order, a large mango/avocado slush with fresh mango chunks and a medium black milk tea made with coconut milk and grass jelly. They made it wrong and just used regular milk in my tea and the mango chunks in my smoothie where mashed and had pieces of rind on them still.I called the office to have my coconut milk tea fix as it wasnt something I would drink. The girl who answered the phone was very rude. She said that there is no coconut milk on the menu and accused me of lying. After I explained that it is the same order that I make several times a week she asked what location. This one. She said she would call them and "if it turned out to be true" she would email a coupon for a replacement drink.Well I guess it didn't turn out to be true. Because I never got my drink replacement coupon. I'm also not going to be ordering anything of any of their locations. My mistake to waste so much money there already.
The real fruit is real, I had the watermelon with the little crushed watermelon and it was actually watermelon. The drink tasted like real watermelon, not the synthetic watermelon that tastes very fabricated and overly sweet. I was hapoy
This place is a mess..Staff so disorganized and they kept yelling at each others which was so annoying ...it smells like rotten fruits...not sure whats going on in there but definitely won't be coming back
Good service. Recommend the mango diamond slush, it’s always consistent and delicious. The place could be a bit more cleaner