Food -- excellent. This review is based on Paradise's sneakiness.First off: your bill will include the tip added, no matter what size your party is. So Paradise makes a tip mandatory (I've always thought it was based on quality of service?) And they sneakily make the tip look like the tax (13%) so when you get your bill, you'll think you need to tip on top of that. Don't be fooled.Second: They charge for tap water. I know water costs restaurants money, but seriously? $1 for each person for tap water? It's not even filtered water, it's tap.Third: Service is only okay -- with mandatory tipping, I would expect at least good service. It's only minimal effort. Bring your food. Leave. Not even so much as asking if we need anything else.Four: back to the bill -- dim sum dishes are listed as S, M, L, or XL. With different pricing for each. Make sure you know what size you're ordering and calculate your total. The final bill does not have line-by-line charges, only the total. So you won't know if they "accidentally" charged you for two mediums when it should be two smalls.If you go in knowing all this, then you will enjoy the food (which really is good) and not be bothered by the sneakiness.
This is a really solid Chinese restaurant. Everything is flavourful and fresh. The yin yang rice is interesting as it seems to have some curry powder. The baked tapioca pudding is a must have.
Dim sum is no longer lower priced before 10:30am or anytime. If you pay cash, you do receive 10% off. They charge you for tea per person ( about $1.25) and also for water. They charge regardless of what age you are so if a 6 year old needs water, you'll be charged.13% gratuity is already added to the bill. I'm sure lots of people tip on top though as they don't refuse additional tipping. Perhaps 13% is selected because you might think it's tax and then tip some more.Dim sum itself is good. Tasty. But no longer a good value so many options are out there for the same or better price.We paid $95 cash for about 10 dim sum dishes.
Food and service both solid. Only callout is to review the bill carefully. Their bill is printed on a format that typical old school convenient stores do their receipts.. and it doesn't tell you anything other than rows of seemingly random numbers. The most recent time we went as a party of 2, and thought the bill total came up to be pretty high (we ordered 6 items). When asked about the bill, several staff members had to help decipher the bunch of numbers and we then found out they duplicated the subtotal, apparently due to a "mistake". They've also recently added auto great on all bills but it looks like the HST item as same %. Odd that they don't declare this upfront or at all.
Dim sum quality is on par with other restaurants of the same upscale caliber, good. The service today is nothing short of lousy. We waited a long time for the first pot of tea. There were no smiles or pleasantries, just stoic, stone faced reception. Most dialogues involved one worded answers after a slight pause. Seems like management overlooked proper etiquette as part of the training.
First time to have dim sum here in a group of 7. Dish sizes are fair, and tables nicely spaced out. Service was ok but felt could be improved (didn’t quite like the attitude of one waiter). The dishes I like most include the marinated duck wings, steamed beef rice rolls and pan fried vegetable crepe and the sesame balls with sesame paste filling. Was a bit disappointed with the plain rice congee (watery) and the deep fried dough (so hard it seemed refried). Rest of the dishes were all ok and similar to others we frequented. It’s a bit on the pricey side given we already have 10% discount but taste good so I would come again.Note: they offer a few frozen dishes you can takeout and reheat at home which my friend said was quite good but I have not tried yet.
To cut a long story short, we had a young male waiter whose lack of interest and energy to serve had really made for the start of a terrible evening. Fortunately after we started to push back, a slightly older lady waitress took over and saved the day. Food was worth going back for and if I was the owner, I would definitely let the young man go and recognize the lady server appropriately.
Delish, generous portions for dim sum in a relaxing environment. This place never disappoints.Especially love: octopus tentacles, cha su Bao (bbq pork buns, steamed and baked), Har Gow, Siu Mai, scallop taro dumplings (feathery texture), and many more.*Discount for cash payment (often only at certain times)
Food was good, but they charged 13% service fee as tips. Server told me they don’t have diet coke but i found they have it on uber menu. Then i order one coke but is a really small glass bottle(i found out that small bottle of coke cost $5 when i got the bill).
Good dim sum and service. Discounted price before 11am. They also still check vaccine passports and wear masks which makes me feel more comfortable. Would highly recommend. 20% off cash discount. Also note that tip is already included in the bill.