Not my favourite location. The tea is inconsistent and the staff aren’t very friendly (The cashier didn’t even say hello)They ran out of the green tea base and didn’t mention it until 20 mins later we waited (they’re making a new batch). There was one guy making drinks and the poor cashier was doing the mobile orders. Very disorganized.I hope they improve the level of service
We got the BT21 drinks for lunar new year and the packaging was super cute. However for the Kosmos drink, this location ran out of the grape syrup and gave us peach syrup instead, which was a bit lacking in flavour. The service was friendly however and if you're a fan of BTS I would say it's worth getting it for the packaging.
The bubble tea is good but cake was really old ! Tiramisu taste bad .. it had stayed for few days in store and was not fresh. Expect better for such a small cake with high price.
Really Cheap management. Went in moments ago (during a snow storm for pickup) after paying online. Specified on order (as done previously) that I have a dog and would not be able to go in. Since I ordered a lot, I gave tips on top of this, knowing that today would be slow for them.I let staff know at the door, Cashier comes up carrying all my items without a bag (during a snow storm) and expects me to carry it out. I asked for a bag, he said I would be charged 15 cents! I told him I had paid well more than that on the tips. I didn't bother arguing I took out 15 cents from my wallet. Cashier asked me to come inside with my dog as they don't accept cash!I feel uncomfortable to do this as I don't feel that privilege to enter a food establishment despite municipal health codes barring from doing so. This is the only way I could get my order... I went in paid using my debit. They were so kind to charge me an extra 2 cents tax on top of the 15 cents. After doing this I told the cashier that this experience is really cheap. All three staff looked at me (not doing anything on a slow snow storm day) and ignored me saying this.This bag charge wasn't even offered on the app. They violated health codes for 17 cents?
This is our go-to chat time - my partner and I love hot and cold drinks and are never disappointed. My favorite - Thai milk tea cold. I always find bubble overly sweet so I recommend asking for only 20% or less sugar. For drink that are fruit based; like manho slush, ask for no sugar. Anything with bubbles, no sugar since the bubbles are already coated. Enjoy!
Used to frequent this place a lot since we live in the area, but they now charge 15 cents for plastic bags. Really annoying when you’re ordering more than one drink and we all know the sky high profit margins for these drinks. Do yourself a favour and don’t pay the 15 cents and grab a free one at the Shoppers next door if you do plan on getting drinks from this location. Doesn’t seem to be a corporate thing as other chatimes don’t charge for them.
We tried the new Holiday drinks with a shot of premium espresso. You can choose your blend and intensity level - light, medium, or dark roast. COFFEE LOVERS should go with the intense a.k.a dark roast!!We tried:* Espresso Brown Sugar Pearls Roasted Milk Tea with Crema - you can choose the base between milk tea, roasted milk tea, or fresh milk. We go with the roasted milk tea and 50%. You can taste the smooth yet strong espresso shot in it! I really love the crema too* Espresso Signature Milk Tea - brewed from premium loose leaf black tea with the added espresso shot. We had this with the normal boba, or you can also get it with brown sugar boba and other toppings. For this drink, I put normal sugar level.These espresso drinks are my fave so far! And a perfect pick-me-up for this festive season. I hope it will be on their permanent menu!Can't go wrong with Chatime's super chewy boba
Came at 12:20pm today to grab a drink asked kindly if they still offered happy hour special.Chinese girl is RUDE. “It’s on poster, start at 1” excuse me this is why you’re a cashier a boba shop in your 30s.I left. Will not return. Ever. Fix your service Chatime. 15 other Boba stores nearby. Don’t hire rude sassy cashiers who hate their job. They need some of that brown sugar to lighten their face!
Really good service just had to wait pretty long for my order but other than that good!
Same as Gon cha the bubble tea was good and I prefer the non sugar one. Everything looks nice