I came by around 4:30 on Sunday April 2nd. Ordered two drinks. The inside, outside of the bag, and the two drinks were absolutely covered in the milk tea. I could feel the syrup just grabbing the bag.I asked for another bag and moved the sticky drinks myself. I ended up placing the chatime bag inside of another container to protect my suede Recaro seats.The extra 10 seconds to wipe all the excess milk-tea from the drinks, a smile and remembering to provide the straws could have resulted in a 5 star review."Our brand values help to keep us grounded and ensure that we are living out our brand promise in all aspects of our business - from the consistent quality in our drinks...." - ChatimePlease remind the tearista of your values and the importance of image. I do not know if she is new, or if she was tired, but with your core function revolving around customer service, this was not excusable.
Great service. Excellent customer service by the cashier named WEN.Already delighted.
They still have purple envelopes.Mostly free upsize.
Good bubble teas.Great that you can control ice and sugar (somewhat) levels.Just like all the other chatimes.No indoor seating or washrooms.
I was very pleasantly surprised with this location!My wife usually gets bbt from here when we worked nearby pre-pandemic and since we were going to a friends place nearby, stopped in.First off, I got to try their holiday drink the espresso brown sugar pearls with milk tea crema, which is a mouthful to say, but a really nice amd strong espresso flavour comes through in the drink which was niceSecondly, the service was really good too! Got mine and my two friends drinks, a total of 8 drinks in less than 5 mins! Talk about wow!And would love to see this holiday drink hit the regular menu! Really loved the strong flavours that come through while still getting that brown sugar taste as well!Great job overall!Follow me on IG @thirst_and_taste for better pics and more amazing content!
This chatime is open late, their employees are quick in making drinks! I always take my family here when they come to visit me
This chatime is open late, their employees are quick in making drinks! I always take my family here when they come to visit me
This place has gotten much better. They used to make my order wrong all the time, but now, they are fast, polite, and no mistakes. Great place to get bubble tea!
Tried the Hazelnut Milk tea and it was surprisingly good. Staff was helpful in making my choice and quick with the order.
Ask for a slushi but got something close to poorly mixed powder water waste of 10 dollars unbelievable?