Victoria went above and beyond with her service. She wrote a message for me on the cake even tho she’s not one of the cake decorators. Always love coming here!
I love this branch... so nice and clean with exceptional customer service . My daughter enjoyed her ice cream and I love my strawberry smoothie ... so delicious. The server was the only one attending to customers at the time but the wait time wasn't long at all.
The Kernels popcorn are damp and not edible. How can you do that to customers? Hope i have asked for recipt. Plus staff is untrained. Shame!
Good place.to get cakes and ice.cream from.
A little slow but friendly.Good location with ample parking.
I use to buy ice cream every time from here.One time (11 Sep 2021, 8:44 PM) I counter young man who supposed to give me 2 scoops but looks like 1 scoop only. The way he scooping is different than other employees and he is not friendly. I have a friend who have same issue with the same store and the same guy.
Easy to find, great location, friendly staff and loads of customisation! Prices are a little high, but it's worth it for the quality of product and experience.
Even though I arrived close to closing time, the service was excellent and they did not rush me to get out, they were pleasant, professional and even opened up a brand new tub just to make my wife happy with the flavour of her choice. Will deffinatly be coming back to this location!! highly recommend people to visit this location
Service was neither good or bad. The female clerk seemed to be the only one working. There was a guy as well but didn't seem too interested in doing much. Was out of a prepackaged flavour due to warehouse shortage but wouldn't hand pack at the same price. I'm sure its not policy, perhaps it should be. The hot fudge "machine" hasn't been working the last month or so. Just doesn't sit well that's is still " broken". Their ice cream is awfully tasty though.
Young man named Chris is very polite and always has a smile on his face. Wouldn’t be surprised if he was employee of the year!