This store is honestly so amazing. They have similar prices to corporate & are the cheapest in the tourist area! We saw the sign saying everyone was new and appreciate all their hard work! We saw a group of guys yelling all the new staff saying they charged them twice when they were just trying to explain how they cant reload during a transaction.I felt really bad for them. keep up the great work ladies!!!!
This particular location has earned five stars. They have free parking on site. They had things on sale that other locations were charging full price for. They had some rare coffees that other places were out of stock. It's worth the couple minute drive from other locations that charge you for parking. I've been to many Starbucks locations, and this is one of my favorite.
This store and the workers have an amazing vibe, honestly love all the workers. They remembered my drink order after a week of me coming here everyday. They have a fun and easy going environment with staff that will joke around with you. Best Starbucks around!
I have had the worst customer service experience at the Starbucks so far. The manager there needs proper training on how to treat customer with some respect. We were super polite and she started screaming from no where and also told us "Do you guys even want your drinks or not" like she was doing us favor. This restaurant is not even worth giving 1 star. DO NOT RUIN YOUR DAY BY GOING THERE!
I would give 0 stars to this location if the option allowed me to. Their sign says to be kind as the staff is new but the manager herself is soo rude. They didn’t understand my order and charged me twice for it. Never had such bad customer service experience. I felt I was judged by my skin tone. The manager needs to get proper training for how to treat people.
DO NOT waste your time at the starbucks atop the Clifton Hill. They dont take cash, their starbucks gift card machine was down and the simple order took 10 minutes to fill.Take your time and money down the hill a minute and get a warm cup from Tim Hortons
This store has a great vibe! They have a fun tiktok account. Honestly in the face of all the negativity they seem to keep smiles on their faces. I visit often as they are the cheapest Starbucks in the tourist area. Even when they’re short staffed they always try their beats and get the drinks out quick and apologize every chance they get. For minimum wage workers they go above and beyond. If visiting any store in the area and not wanting to pay 10$ for a sandwich I suggest you go to them. Their merchandise and food are the same as any Starbucks near you! Keep it up girls! Stay strong & don’t let anyone bring you down.
I just came back from this Starbucks location about 30 minutes ago. I did NOT have a good experience here. I had ordered two sandwiches and 3 ice lates. The employees took way too long to make the order. At first, they just left our drinks on the counter and did not inform us. Meanwhile, they were calling out other peoples orders to let them know their orders were ready. Anyways, we waited for our drinks and when it did come it was NOT mixed properly. I always order this custom drink from Starbucks and thats not how its suppose to be. And they did not have my 3 drinks ready while other customers were getting their orders. And most importantly, they completely forgot about our sandwiches. They were too busy taking care of other orders. My sandwiches were just left on the side with them. The sandwiches got so cold. They did not give us the sandwiches when they were done. They left it at back with them cause they forgot about it. I had to go back and ask them again for it. And since the sandwhices were cold I asked them to reheat it for me which even took longer. Such a WASTE of TIME. I wish I had read the reviews before. We were the first customers inside. It got busy after. But since we were the very first customers, shouldn't our order be ready first? Can't they at least let us know our drinks are ready? Both ladies did not know what they were doing. Overall, I would never come back here. Also, the prices here are doubled compare to the regular prices. I go to Starbucks everyday. And this was double the amount I usually pay. And what made it worst here was my experience. I would suggest to go out of Clifton hill for a better experience or check out a different cafe! Theres many options!
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We stopped in here on December 18th in the afternoon and there were 2 trainees working. I was super impressed at how the Manager was coaching them thru our order….they almost made an mistake by putting whip cream on both (we only wanted on one)…. The manager totally stepped in smoothly acknowledged they were doing great and intercepted the second one getting whip cream without making it a big deal in front of us….and the service was quick!