We had best food here yesterday night. Everything was best. Hannah helped us and she was so well took care of everything. We ordered few drinks, calamari, nachos and sweet potato fries. I got chicken salad bowl, was best!Special thanks to Hannah, my one year old son spilled water and she handled everything with a smile. Loved her smile ? Thanks to the best service , food and lively environment. See you soon
A few weeks ago, on a Tuesday night around 6:30 pm, my wife and I, who were staying at the casino overnight, went to Shoeless Joe's for dinner. We first went to the upstairs entrance. The door was open, but there was no one at the desk and no diners were seated on that level. Finally, I walked into the kitchen, which is on the upper level as well, and asked what was going on. He advised that the upper level was closed that night. When I pointed out that the door was clearly open, he just repeated the same thing. So, we took the escalator down to the lower level and waited at the front desk for another 10 minutes. No one showed up, and we could see no waitstaff in the restaurant except the bartender behind the bar. I asked him if we could have someone come and seat us, and returned to the front desk of the restaurant, where we waited for another 10 minutes. Finally, we gave up and went elsewhere to dine. I cannot believe the incompetence of people who would run a restaurant this way. You don't deserve ANY business when you are this badly organized. This is clearly a place managed and staffed by people who don't give a damn and we will never go there again, and will certainly discourage anyone we know or encounter from bothering to go there. Wake up, folks. This is Niagara Falls, and there are probably 50 restaurants within a short walk of Shoeless Joe's. Save yourself the agro, and go someplace else, where the management values your business.
Hostess was very accommodating to find us a pair of seats that the bar.Bartender for the night was very helpful in getting two curling events on the televisions. Olympic mixed doubles and the Scotties, already had the Raptors and the NHL All - Star events.Had the nachos, which I would NOT recommend! Quite underwhelming. Maybe a teaspoon of black beans, five banana peppers, we had an extra order of salsa which came in a PLASTIC container. Not worth $16.99.Restaurant is overall, quite amazing! Food in the past was really good!
Horrible experience and manager has no idea how to run the restaurant and kitchen. Do not recommend. My husband and I took our 23 month old to eat here and it took 1 hour and 45 min for my son to get his dinner. No one seemed to care and when they finally did bring out his food, the bun was hard as a rock, he couldn’t even eat it and the fries were soggy and cold. At this point my husband and I hadn’t even gotten our meal. Needless to say, when it did finally arrive, it was cooked horribly and the food was gross. Do not recommend going to this restaurant.
Food was pretty average. I had the maple peppercorn bacon burger, was pretty greasy, and bland. The fries were soggy and unseasoned. My friend had the steak frites, the steak was like rubber and the waffle fries had but blobs of garlic powder on some of them, not evenly distributed. The vegetable side was zucchini and red bell pepper. For the price we paid, I would have expected better food.
The best is the cocktails drinks shown here. Food is just mediocre. Service is good though.
It's always a destination bar for my friends and me whenever we are in town. We really enjoyed the bar/food quality.
Good food and good service from our server James. The only disappointment was the fact they're charging us the price of a 17oz beer, and giving a 12oz size. They claim that their 0.4L glasses are 17oz. Do the math, it wasn't till I searched it up right in front of them and showed them that 0.4L is 13oz. We asked what their 12oz glass was before since they "don't sell 12oz anymore" and she pointed to the 0.4L glass..
Food was decent. Tasty and good portions. Pricing was good (especially compared to other local restaurants). Service was great (but there were only 2 other tables). We would go back.
This was a MAJOR disappointment. We went with our friends for birthday dinner and first the service was terrible. Our server kept forgetting my husband's drink. Then he was served flat beer. We then finally got our food. My friends sliders were greasy , their nachos had hardly any toppings and my dinner was $25 and it came without chicken. When I was about to ask my server where was the chicken for my pasta dish, she even said did they forget the chicken? She knew it had no chicken served in it which I find terrible because if I hadn't said anything they were ot going to. The she brought chicken in a small bowl and it was all burnt. I couldn't even eat it so they took it off my bill. My husband's bacon burger came with one piece of bacon. High prices for a terrible experience. We all had upset stomachs after eating there. We will not go again. - Danielle