The location is not optimally placed, with a one way on Davis Drive and the two way entrance on the other side cutting across the often congested drive-thru line.However, the staff here are really friendly, and of all the Tim's in town, they are the only one that hasn't screwed up an order for me.
While a busy location. I've found the interior and exterior well taken care of and clean. The service is always pleasant and even if the line is long you can rest assured they are working their best to serve you ASAP.GREAT STAFF!
Worst Tim I have ever been to for the latest 10 years! Asked for a medium ice coffee with no ice, coz my girl is on period this day. They only gave us half cup and said that, the ice usually occupies half cup, so no ice means only half cup?! Never heard this ridiculously a-hole explanation!!!
So so location. I have come here a few times in the past and was never too content. The location is not the best (neighbourhood is not as safe). The food itself could be improved as well when it is prepared.Too many people hanging around the parking area as well and the drive through takes a bit to long as well. Don't feel welcome or safe at this location, and that needs to change to be honest.
The staff in this store are disrespectful to customers, they refuse to provide many items, even if you walk in they still have it. I ordered a crispy chicken and got something completely over cooked. Worst Tim Hortons I've ever been to. Staff training is important and their attitude is a testament to what kind of business tim hortons is.
Employees are nice. Drive thru can get busy, but inside is always quick to serve. If a mistake is made on your order and you're still in the parking lot and take it in they will fix it.
Went here the other night. It was 950pm. All the lights on drive thru and store were on. Waited at the drive thru for 5 or 10 minutes with no answer. Drove around and went to enter the front door. The employee just started at me with a blank stare. I motioned and asked if they were closed and she just stared at me for another 15 seconds and then turned around and ignored me.
Ordered a sausage egg mcmuffin, freshly made. Tasted great, along with terrific customer service. This is one of the better tim hortons
RIDICULOUS!Can you ever imagine Tim Hortons REFUSING for an extra STRAW for the juice I ordered for my son, well don't be surprised this location wont let you down. I ordered drinks from drive thru and noticed I would need one extra straw for my 4 yr old, I sent my other son to get inside and grab one.To my utter shock he asked for it but no one gave any response. I went inside again with him and asked for a straw to which the lady refused bluntly said "we have limited number of straws and cannot give you more"Have you ever heard TIMIs refusing to provide an extra straw.what a shame instead of being polite the lady was extremely RUDE and RACIST. Even if this is a policy with TIM she could have put it across in a decent way. I guess this part is not known to her.One of the so-called gentleman actually supported her and asked me to get out. The lady said nothing to him and actually felt happy that I am being cornered.Dear Manager I hope you look into the matter and do the needful.I am definitely not going to this location ever in my life and recommend no one agrees to work here as wellI wish I had the option of giving MINUS Stars
This place gets too busy in the mornings and lunch time, but their customer service is great and drive through line up moves fast .