It was one of the worse Starbucks! We waited an hour for 2 tall Frappuccinos ! I understand they are busy but an hour for 2 drinks. It was unacceptable! I kept seeing people who lined up behind us getting their drinks but us. Then I politely asked them check my orders all they said it’s coming with bad attitude! There were NO apologies or anything! Then they started making my drinks and they did not even make it correctly ! They didnt taste good and I didnt want to waste my time to talk to them so i threw it away! It is not the first time this happen! Zero customer service ! Do not waste your time here!
Ginger is amazing! I work in the mall so I frequent this location and her coffee is always perfect.
nice sunny Starbucks in The Marketplace, Upper Canada Mall, Newmarket Ontario Canada
great customer service, lauren took my order and she was so sweet and claire made my drink just how i wanted it!
Great Starbucks! With Fantastic Staff, and wonderful, warm, friendly environment. Drinks and Service always Excellent!
Nice to get your coffee from smiley people in the morning .Thank you for the best customer service .
Fast service for in store or mobile order. Dining section is small with limited capacity.
Starbucks made me quit coffee!!!I Work at Upper Canada mall. I can say I’m a regular customer. I order twice a day almost everyday the same type of coffee. The staff continuously messes up with my order. Sometimes they will remake the coffee for you, but…. I can’t drink so much coffee!It is very disappointing to get your everyday order wrong. On top of that, if your friend is having just a pike, it will be cold by the time you get your coffee.Their music is very loud!! Staff is always chatting, screaming and distracted.Their chai latte is very tasteless. Consistency doesn’t exist at this location !!I got 5 wrong coffees in one week. Sometimes, twice at day. If you take a look at the picture below ?, I asked for no whip!I keep getting whip in my coffee… ??♀️Their schedule vary, it is almost impossible to get use to their hours.Please! Somebody help this location!!
It was great service, I don't go to Starbucks usually so I don't know the sizes. (I only get it as a treat once or twice a year) The employee pulled out 3 cups and told me which one was which. They also said and spelled my name correctly. I got the caramel ribbon crunch and it was delicious. Definitely worth the money
Had an amazing experience from the staff and perfect order with help from the lady will recommend anytime