Great tea and great service, on top of that both the cashiers waved back at me when they saw I was waving at the toy cat…very sweet and I’m not just talking about the cashiers ;)
My favourite chatime location! Super friendly staff! The drinks are always fresh and delicious! 10/10
I have been a loyal chattime customer for many years, I regularly buy my drinks in Toronto but since last year I started using drinks at Chattime store near my house in Newmarket and I have had three disappointments when they always missed the topping that I have ordered. The first time they forgot to add Pudding topping in the Honeydew Milk Tea that I ordered, the second time they forgot to add the Pearl topping in the Thai Milk Tea that I bought last week, I think it was just a mistake by them when it was too busy. But this third time they repeat the same situation when they missed my ordered Pearl topping again when I bought it this Tuesday while thier store was not busy that day. I just wonder how a big brand like Chattime can serve such unprofessional service while continuing to repeat its mistakes with missing customer's ordered. This makes me very frustrated and disappointed when I can't enjoy my favorite drink that I want and causes a feeling of loss of trust in every drink ordered at this store.
Friendly and quick customer service. I recommend the Taro or the Matcha Roasted Milk Tea. The tapioca was fresh with the perfect consistency of soft and chewy. Definitely a top bubble tea shop in Newmarket!
Amazing and super friendly staff, always have great drink suggestions if you are looking to try something new. love the brown sugar pearls and they have the best milk tea!
I come here quite often and I'm overall satisficed with the service and staff. the two brown girls that served me are always cheerful and so cute! they always are helpful when I'm picking out a drink and they have great energy.
We bought ten drink and it's all spread out when we are driving. I'm confused that why you guys don't gave us tray or use more bag. Very disappoint.
First few times I ordered from here the bubble tea was great but unfortunately the last couple times the tapioca are all stuck together and too large to come up the straw, won’t be ordering from here again.
I stop here pretty much every day after work for a pearl milk tea for myself and mango smoothie for my daughters (who rave about it). Great quality drinks that are consistent and extremely friendly staff. Probably the cleanest store I've ever been to; I hope other locations take note and emulate this one
We have ordered bubble tea a few times. Service is quite good n staff are very friendly.