Staff looked terribly overworked and unfortunately reflects in the quality of food. We placed an online order for pick up and became very hesitant after walking through the door. There wasn't a spot on the floor where you could walk without stepping on garbage. There's not much left to say about the food that hasn't already been addressed by the countless 1-star reviews. A real insult to the franchise. I will choose to take a longer drive next time for a better location.
It's the responsibility of the restaurant owner to make sure the hours of operation are accurate and if the store is open. Several other restaurant made their status after the storm known but this store failed to do so resulting on a long wait for no food. Not trusting them again
absolutely HORRIBLE! Their website is down so it said to call the store, I have been on the phone for 14 minutes and just talking to some computer generated voice. My wife was on her way home to pick it up so I guess it's frozen pizza..... probably better!!!!!! POOR POOR POOR service!!!!!!!
Horrible pizza, horrible staff. One of the delivery drivers will throw your food at your feet if he doesn't like the tip. The owner clearly doesn't care about having quality food and staff.
Ordered a large pizza and got a medium.. phoned the store which redirected to their call center... was told nothing could be done and to keep phoning the store till they pick up... its the same number as their call center... too shady for me.. would definitely not recommend this location or atleast don't use their delivery service
I saw the horror stories but I luckily had an excellent experience. The ordering service was easy to use, and had cute graphics to show the status of your pizza. The pizza came even earlier than scheduled. The delivery man was polite and professional. No issues at all.For people saying it’s too greasy, that’s just pizza hut’s formula. They’re known to be extra greasy so just dab it with a napkin or pick a different pizza provider. Personally I don’t mind the extra grease because I know it’s coming.
Would give this place a zero if i could. Pizza is never fully cooked. Lack of customer service is unbelievable. Had 4 occasions where i have placed an online order and then get a call when its time to pick it up where they tell me that they actually closed early and no pizza would be ready. Unbelievable. Puzza Hut Canada needs to take away this franchise.
I've ordered from them twice.The first time I ordered from this location, I asked for extra pizza sauce on my pie and it came with less sauce than any pizza I've had in my life.Thinking it was a one-time thing, I ordered from them again a few months later again asking for extra pizza sauce and had the same experience as before.I am never going back to this location.
I would not even give it 1 star bit I don't have that option. First of all when I call I could hardly hear what he say from all those static noise on the phone. Second the delivery guy was so rude saying me I give the wrong phone number and he had to call many time.....they decide to pit 905 instead of 613, bravo. And for last when I open that pizza box, omg they call that a pizza? Taste alright but look like it was trow inside. Will definitely never order from there and will highly recommend to never order from there, it's a mess.
The service makes it better than your average Pizza Hut. Super friendly bunch here, called me to make sure I was on my way to pick my pizza up and kept it nice and hot till my arrival (cause I was late).