It was really good!The service was decent. Any staff member seemed to be our waiter or waitress. Empty dish removal and water refill were on time and perfectThe food itself was very good! I was surprised at how much variety was offeredThe price was a bit of a surprise. It was a little more expensive than I had expected.I think I'd come again for sure!Some tips; you need to ask for more broth. They will assume you don't wish to start over the boiling process.
I came here with my friends looking for a new experience, we are all not of Mongolian or even asian nationality so we came in knowing absolutely nothing. The food was really good and the service was great. However as people who had no idea about how everything works it was quite difficult. I think the low star reviews are more about people not understanding the concept than actually not liking the food. I think I will definitely come back knowing now that there is a less spicy option and since I have the experience this time. I highly recommend the experience!
This is our go-to hot pot place! The food selection is great. But I feel they can work on improving their customer service a little bit. It was a hot sunny day and we went to have hot pot. Their air conditioning was not working and they could have atleast put some fans on the floor. Imagine the steam from the hotpot and on top of that no air conditioning or fan in the room. We usually order three rounds but we ended up only with one round because we were literally boiling and wanted to get out as soon as we can.
First time eating here to celebrate mothers day. Food was great. Nice and helpful customer service. I just wish that there is a choice for.level of hotness in the soup base coz there's a ton of chili in ours.
Looking at the reviews I was doubting if it’s worth a shot and it’s actually better than I expected. If you’re wanting to have more stuff on the menu you should go to Liuyishou and if you just wanna eat meat this is the place. There’s not much to choose at the sauce bar but you got the basics you need. And if you think somethings not satisfying enough remember it’s only 30bucks
Great hotpot joint in the west end. The 2 in 1 split broth pot was convenient as one of my friends is vegan. On that note there is a massive selection of tofu and vegetables. The three of us could only stomach one round and had leftover vegetables. Everything was delicious. Sesame balls are small but fresh. No reservations. We didn't get a single top up of broth and the servers were not so attentive although they seemed to have very few staff for a busy evening.
When they say spicy it’s spiccccyyy so I would recommend if you can’t handle spicy to get the plain broth. I had to switch it because I was dying. I wasn’t prepared for the level of spicy ? It wasn’t my proudest moment lol. Overall first time coming here and it was great! I would come again.
Went there for dinner tonight and had an amazing experience. The place is extremely clean and looks like it has just been newly renovated on the inside. Payed about 35$ for dinner after tax and every and I have to say it is well worth it. You have a variety of meats, seafood and veggies to choose from and the broths taste amazing too. All you can eat as well, which is a plus. All in all I highly recommend this place and I will be going back again soon.
Really good experience. Love hot pot. I have them 4 stars because sometimes they forget what you've checked off in the menu. Sometimes they forget the water refills. Service can be friendlier but overall we had a great for experience.
I’m very disappointed with the service we received when I came with my parents. First of all, we ordered a bunch of stuff in the first round but only got about 1/2 of what we asked for. Second, we ordered garlic beef twice (2 rounds) and never got it, in fact, we ordered two beef platters in the second round just to be told that there was no more beef or pork, they said they just had chicken left, which I found quite ridiculous considering the fact that they didn’t tell us before hand. Third, my family and I ended up paying $100 for vegetables because they kept forgetting to get our meat. In short, I won’t be coming again because it was a total waste of money for vegetables.