Domino's Pizza

3500 Fallowfield Rd, Nepean - K2J 4A7
34 reviews
Pizza Italian
(613) 843-7600

Food is consistently undercooked to the point of a food safety concern. Will be reporting to public health - I live less than a 5 minute drive away. Yet once the food is marked "out for delivery" it takes minimum 40 minutes. I submitted a complaint directly to dominos over a week ago with no response. Dominos clearly does not care anymore.

Ordered online so it wouldbe convenient. But guess what, when I arrived at the store, they forgot to cook the pasta I ordered. So I had to wait!!!! What an inconvenience!

Worst experience at this location. Online said 30 min wait for food not a big deal. After an hour called to see where food was. The manager at first couldn't even locate my order and then a woman answered the phone and told us it was out for delivery ( a 6 min drive to my house) when asking why the delivery took 30 mins for a 6 min drive the girl told my wife to wait like everyone else and that's just is what it is. This girl then proceeded to argue with my wife that she was wrong for calling and that she should have just waited like everyone else and been grateful they were delivering in the first place. Then we asked for a refund as we had now waited an hour and fifteen minutes the girl berated my wife and reluctantly gave a refund with no apology or explanation. The people working tonight including the manager were rude and unacceptable to deal with all I was told is it is what it is don't like it talk to the owner. Well if the owner sees this I have called dominos corporate for this horrible experience.

Ordered pepperoni, beef crumble, ham, Sausage and they just give me a pizza with mushroom only. I paid 20%tips and that's how they treat me.

Change the price on arrival didn’t have the extra money so they said no to having the pizza when you order a pizza and they tell you the price is 1860 and you get there and they tell you it’s 2016 oh looks like they keep the pizza

I've been a customer for many years. Since November 2021 something's changed. I get about half the toppings I used to get on every order I place. 'light jalapenos' shouldn't be just two pieces.

Very impressed first time ordering Dominos in years - online ordering was great, able to track the process and delivery a very nice touch. Pizza was really good, arrived quickly and was piping hot.

We have consistently received, hot, well prepared pizza from this location.

Friendly, helpful staff. Good domino's taste.

Worst place to have Pizza, they are running a scam franchise. You buy Pizza they wont provide you actual sale receipt and make excuse that this is not running from last 3 months.