We went with our 5 children for an early dinner tonight. The service was great. The manager is amazing. The food is always consistently yummy. It’s one of our favorite family restaurants.
The chicken was good,the portion was really good, and the service was wonderful.The chicken could have been a little bit warmer. The Swiss chalet sauce is just strange. It tasted like a bad Swedish Christmas wine, Must be an acquired taste!
I ordered a family pack dinner with two extra large chalet, sauces because we love our Chalet sauce. We live about 15 minutes away so we do not have an option for delivery and we have to pick it up. When I got home with the food and started eating, the gravy was completely burnt and it tasted horrible. We barely ate any of the dinner, because it's just not the same without the Chalet sauce, and when I called to complain they told me they would give me 10$ off our next meal. I spent 42$ on a meal, that we pretty much threw in the garbage. Not a good experience
I used to come by this location once in a while as i've been disappointed in the past with food quality and missing items. But lately it has become my go too! The food is always great and staff is always friendly. I commute in the mornings as my favourite staff seem to be in at those times. Nicole is always on top of her game. Shes very out-going, fast and always takes the time to have a chat, always making sure my order is correct. Love it! Thanks Nicole!
we go here a lot and always enjoy our meal. But on this particular day as we are having a meal a special visitor drop by (mice) and was roaming around the dining area.We had a bit of fun cuz we raise our feet while eating. The server was very apologetic though but I think I will just try the other branches for the meantime.
Food was good. Got a 4 star because I went inside and picked up my food, and talked to the attendant to confirm my order. When I got home was missing dipping sauces I paid extra for, even through the attended assured me it was inside the package.
This location was extremely disappointing. I ordered a quarter chicken white meat, with caser salad no bacon and also a chicken soup. 1) we got no utensils 2) no bun came with soup and it was cold 3) we didn't even get the whole salad! Thankfully we checked for our items before driving off... I than went inside to get the salad. They gave us the salad but with sour cream instead of caser dressing. It was a hot mess!
would not recommened this location to anyone. placed a takeout order at 627 pm was told would be 15 mins wait. its now 725 and im at the store still waiting for my order aswell as being told half my order wasnt available after already arriving and paying for my food. was offered substitue for which i ahd order for my son. thank you very much for wasting our time and money.. like others have said i hope this location can gey thier s**t together ?
This was a pretty well rounded meal and it will definitely leave you full after eating!
This location drive thru is the slowest. Please have more than one employee with a drive thru headset. Further more they are unable to gauge the food preparation as they always happen to run out of food before dinner time. Lastly, when asked when they close, they replied with “while supplies last”. I did not realize Swiss chalet started rationing food…