This was my first time at this restaurant and sadly it will be my last. When a customer enters the store, its always best to mention the offers/deals of the day. Its more of a way to attract more costumers. That employee did not mention the large pizza offer and instead he made us order the small pizza for 2$ more than the large deal. This is a bad costumer service!! Horrible customer service and he did not do anything about it all he did was to laugh back!! HORRIBLE HORRIBLE!!! Don't recommend to anyone!
It was the most elegant pizza ordering experience I ever had or expected in my life. Kudos to the order taking team!
Great pizza .. special halal ceritfied piZza's .. love the taste
This is objectively the worst pizza I've ever tasted in my life. I ordered the steak and mushrooms, it was:Salty to the point of inedibleDry - as in it could crumble to powderColdBurntTasted awfulI chucked the whole thing in the trash. Guess it's popcorn for me tonight.
Didn't even get past the ordering phase due to deplorable service. Truly, order from anybody else. 0.1 stars.
My experience with Panago pizza was awesome. Customer service was too good , they are very polite, speciallly their Pizza delivery guy was so polite and charming and right on time . Highly recommend them.
My Panago experience as of recently had been terrible. Pre-pandemic, it was my choice for a good slice of pie because I like to buy locally - it's a Canadian pizza joint. However, post- pandemic, I have become crippled, not because of covid-19, but for other reasons. Although, my condominium building is now allowing all deliveries to me made directly to all residents, the delivery driver refused to come upstairs and deliver the pizza to me when I specifically requested that it be placed at my doorstep. He would rather have a good pizza go to waste, then to wear a mask and deliver a pizza and leave it at my doorstep.I will no longer be ordering from Panago. My last best pizza experience post-pandemic was with Pizza Hut, where they delivered the pizza directly to my condominium doorstep, not only because I was crippled, but because they believe in good service. Thank you kindly, Pizza Hut.
Although Panago makes decent pizza, the customer service at this location is atrocious. I experienced a confrontational and aggressive delivery driver at this location, all because he had difficulty locating the condominium elevator, even though he could’ve asked the concierge for assistance or directions.Instead, he became argumentative and concocted a story that I must come down to the lobby to get the pizza because COVID does not permit him to come up to my unit, all of a sudden.I had the presence of mind to record his conduct over the phone, which was forwarded to head office management. Regardless, I will continue to enjoy Panago but this location will not see my business.
My Panago experience as of recently had been terrible. Pre-pandemic, it was my choice for a good slice of pie because I like to buy locally - it's a Canadian pizza joint. However, post- pandemic, I have become crippled, not because of covid-19, but for other reasons. Although, my condominium building is now allowing all deliveries to me made directly to all residents, the delivery driver refused to come upstairs and deliver the pizza to me when I specifically requested that it be placed at my doorstep. He would rather have a good pizza go to waste, then to wear a mask and deliver a pizza and leave it at my doorstep.I will no longer be ordering from Panago. My last best pizza experience post-pandemic was with Pizza Hut, where they delivered the pizza directly to my condominium doorstep, not only because I was crippled, but because they believe in good service. Thank you kindly, Pizza Hut.
Delicious pizza quality is far superior to that of other pizza franchises and while it is more expensive it is certainly worth it! Will definitely be back there cheese sauce is also a must get and the bbq chicken pizza with bbq sauce as the base is superb!