Terrible customer service Lack of supervision No cutlery given with food Very cold attitude Awfully long wait for small items like napkins water and salt Manager seemed disinterested in feedback Very bad experience for our guests from LA Will not refer nor return
We went there to celebrate an event and had an advance booking so when we arrived we did have to wait for our table to be ready.The service was quick and the server was friendly but did forget a drink we had ordered with the rest of the drinks. Which I found odd but then mistakes do happen!Food choice from the menu was extensive and each of us had something we loved to choose from. Portions were just the right size and the food arrived pretty quickly.Hands down the blackened chicken seemed to be a fav! STeak was ok and the salad was delicious. just wish the food was hot!Appetizers were also yummy!Loved the ambiance. Ample lot of parking not in front of the restaurant but beside the restaurant.
Great service and delicious food. We got the Cajun and cheddar chicken sandwich, the Shroomami Bowl with Tofu and Tempura vegetables. Yuzu lemonade for drinks. First time there and will definitely go again!
It was an awesome experience dining here. The food tastes amazing. I ordered Blackened Chicken, which is my new favorite now. Also ordered ketel one cucumber cocktail drink (not sure about the exact name), which was very refreshing! Our server Nicole was very sweet and professional. She made sure our visit was a memorable one. Thanks Nicole! :)
We went there on the Victoria Day holiday and were accommodated within minutes. (there was a wait for indoor seating so would recommend making a reservation on weekends and holidays)The food is amazing, so fresh and tasty!! The staff is extremely welcoming, accommodating and friendly.We ordered the calamari (AMAZINGG), salad bowl (super tasty!), and fettuccini with cajun spiced chicken (again, great flavours).Highly recommend this place..
We went there during their happy hour. The food and ambiance was amazing. The wait times maybe longer but the ambience puts it all away.The service was also notable.We tried their :Truffle Fries ?Chicken street style tacos ?Bread ?And sangria ?Must say : try their Tacos ? ⭐️
The Food in Earls is awesome. The venue is classic and the servers are highly professional..Thanks for Yummy Food and Beautiful afternoon…
After shopping decided to have dinner at Earl's. I ordered the 6 oz. Canadian Prime Sirloin with truffle butter, mashed potatoes and asparagus. Good that our server asked about food allergies since my friend has shellfish allergy. She initially wanted the chipotle calamari but was told that it is cooked in the same fryer as the shellfish. She changed her order to Bacon Cheddar Burger with Truffle Fries. I love how the mashed potato had toppings of fried string potatoes and tasted so good, the steak was flavourful and seasoned well. The burger was freshly made and was delicious. Our server provided excellent customer service.
I dropped in to pick up some Take out and although I was just waiting for it to be finished, all the staff was warm, accommodating and helpful (I even ordered a drink while I waited). I left and realized later my steak was over cooked and so I called the restaurant and the floor manager Amber immediately addressed this without any hassle. I was IMPRESSED with the quality Tuna sushi here and the customer service is OUTSTANDING. Next time I go back, I’m dining in.
Had lunch here during Happy hour! Nicole ensured we had a pleasant experience :)The food was yum!