I can honestly say this was the worst "chicken" burger I've ever had based mostly on the quality of the chicken. I had the "Italian Chicken Deluxe" burger...Grilled "chicken", blue cheese, portobello mushrooms, red peppers, mayo, ciabatta bun. I don’t know how they managed to find a chicken supplier so cheap and bad to supply them with chicken breast meat so full of gross rubbery cartilage, but they managed to do it. I know breast meat can have a tiny bit of cartilage maybe on the edges, but this one had it throughout, inside ALL the meat. And it wasn't even a single patty of "chicken", it was two pieces fit in the burger. I ended up having to take the meat out and tearing away about half of the "chicken" - the cartilage parts. On top of that the edible parts of the "chicken" were tough and tasteless, bland. The mushrooms are supposed to be portobello, but they were the size of, looked like, and tasted to me like just canned button mushrooms. The bun was OK, the blue cheese dressing was OK. But the rest was just yuck.
We ordered 5 burgers on UberEats and it was the worst experience we have ever had. Every burger aaa incorrect even tho they were all labelled to match our order with specific instructions for toppings. Plus all the fries were undercooked. It was incredibly disappointing and we will not be ordering again… which is too bad as it was one of the only places we could order from that had actual gluten free options.
Very disappointed on the amount of fries that come with the 3 pc chicken meal and to make it worse there is no drink included. $15.95 for 3 pieces of chicken and maybe 30 fries ?... I could have gone to Popeyes and got 2 x 5 pc chicken strip meals for the price of my meal on May 28th 2022. Hinestly do not recommend this place sadly i hate to rate it 1 star. Also had to pay $2.69 for a medium fountain drink that should allow me to get refills.
This place is very overpriced, unfortunately, though I highly doubt the ingredients would cost as much. The fries taste like regular McCain fries you would get from NoFrills, and the burgers are juicy, but it is confusing to know whether it is halal or not, and if you want it halal, you have to pay $1.00 extra. These past few years, I have been eating it without knowing that you have to ask for HALAL, other than that, they give you the regular patty which is NOT HALAL. Stay aware, but other then that, there are no issues.
This Hero Burger location is one of the best I've been to. The burgers and toppings are always fresh and well prepared. The burgers are never sloppy and always made with the appropriate amount of each topping. I've also tried the chicken burgers and chicken strips and again was very pleased.The location has a clean seating area and the service is always really friendly and welcoming. I've never had an issue with this location and will continue to visit!
Food and toppings are always fresh and tasty. Been there a couple times in person recently and honestly was really impressed with the staffs communication and hard work. My orders have always been timely and accurate. Admittedly it is a little pricier than some of the more "fast food" burger joints in town, but I am willing to pay for the quality.
Came in on a weekend with my family and the food also customer service was excellent. The store was kept very clean. I would totally recommend the new plant-based menu if you are vegan or vegetarian as I am myself. I will definitely will be coming frequently to this hero burger in Milton.
The burger was quite good and so was everything else. It was filled with enough sauces but it still didn't hide the fact that the burger itself was a bit dry. And I had taken the signature 8 oz burger, so it did not feel perfect. But it was still good and next time, I'll go with a 4 or 6 oz burger to keep the ratio towards moistness.
Great beef burgers prepared with care and fully customized.However I tried their spicy chicken sandwich and was disappointed. The chicken was dried up and didn't have the same care given as the beef burgers. Hopefully it was a one off.Will update on other experiences for the spicy chicken if I decide to try again. Otherwise you can't go wrong with the beef burgers. Always prepared fresh and with care.
Disorganized counter staff did not respect the order of customers waiting. Caused disagreement between customers. Not a pleasant experience. Quality of food was ok but experience negative.