Nice place with great drinks and friendly staffs!!This place gets pretty busy on the weekend.Staffs are working their best to provide good services. Not sure why there were so many bad reviews about the male cashier with long hair... He was always super nice and welcoming every time when we were there.Stop complaining about why staffs aren't able to "accommodate" or "customize" based on your request. There are standards that they need to follow to ensure the taste and quality of the drink. This is global franchise business like MacDonald, not just a random bubble tea store...Last but not least, sugar cane series are the best. Peach fruit tea is unique and a must try. Bring back guava fruit tea please!
Hope they could have better staff training. The male staff was very rude. I’ve ordered from this location many times, as well as from the ones in downtown and YF, this was definitely the worst one I’ve ever had. As much as I love Yi Fang’s drinks, there is no way im returning to this place ever again :) There are many other good fruit tea places with nice staff and good service, I’d rather not to spend money just to ruin my day.p.s. There have been so many bad reviews all about this one rude male staff with long hair in the past months. The description matched with the same staff I met today. If it really was the same person, I’m very surprised he’s still around after all these months. Looks like the store owner/manager just doesn’t care about all these negative feedbacks :)
I was here today. I ordered a mango pomelo sago slush and a customer came way after me ordered the exact same drink. The staff served my drink to this new customer. That is not right. When I made the server aware of what happened, he gave me a shrug and said “your drink is complicated”. I don't even know why it has anything to do with serving the wrong customer.I recommend you use a better system to organize your orders and your customers such that there will not be these kind of incident in the future.Side note* the drink tasted pretty good !
I never heard of a bubble tea place that won’t let you add a topping unless you get a large size. I ordered the Yi Fang fruit tea and I found the tea was too strong to compliment the fruit. The cashier girl was also snappy when I assumed they had coconut jelly, which they don’t. I ordered one drink and it was $9.55 (large fruit tea with aiyu jelly), never again.
Great spot with lots of drink flavours & options in a well decorated space. They seemed to be having some technical issues when we visited but they still offered great service and worked quickly, definitely recommend.
I ordered a medium size pineapple green tea with sago. the drink was not good. here are the reason.1. the green tea just too light and cannot test grrn tea at all.2. very few pineapple can be found from the drink.3. the sagos are just too soft.the total drink is not good al all!!!
Worst service ever today.....i have always been visiting this location ,however just a minute ago i got the very worst service ever.....whoever the onwer should fire this tall guy with long hair and does not understand any Chinese.....he has nooooo patience and I was the only one ordering at that time. He even not willing to give me two single bags......how cheap it is. He treated me like I am the virus.... No respect, very bad attitude. Fire him pls! This guy should go back and learn what is customer service before find a job.shame on you!
Don't complain about the wait times everyone, they make them fresh for you with real fruit and all the good stuff!!! I love this place. The price is a bit on the higher side but it's all worth it for the quality and the fact that it's always fresh.
Worst service and flexibility ever!!!Simply asked them to not add passion fruit, told me not possible and staff keeps on selling me to take other drinks. Rather than accommodate customer needs they just decided to sell you on something that you don’t want.JUST ACCOMMODATE!
The male cashier was kinda rude yelling at us people who haven’t ordered to wait outside. We totally understand the policy and everything under lockdown but just thought he could’ve been a little bit nicer. We were a bit shocked so we walked out and never went back in. Bubble tea there probably good but I guess we’ll never know. So sad