They NEVER have deerioca. Went today and for the 5th time in a row was told they dont have deerioca. As much as I do love the drink its a complete waste of time even trying to get it here at this location. I persistantly kept going back hoping for any sign of improvement until today I finally gave up hope. Might as well just take Deerioca off the menu at this point
I have been to the Alley many times & have never had a bad drink. Their menu is pretty creative. I recently saw that they have a drink made with ube (purple yam) so had to try it. I got the deerioca ube taro (brown sugar tapioca with mashed taro and fresh milk topped with ube taro sauce). The drink was pretty good but my favorite part was the brown sugar tapioca. They always get the texture right & it's the perfect amount of sweetness. Best best part was that I got this drink for free using my reward points. It's free to join & you get one free drink for every 10 you buy.
Hands down best alley in the GTA. Wait time is the fastest. Usually I get my drink in under 5 minutes, especially when the two guys are working. Drink is always standard and made perfectly (compared to other locations where milk powder, tapioca, sugar level can be off...or even worse not closed tapered/closed off properly). This place always has it right. =)
I’ve been going to this Alley since it opened and never had a problem until recently. I’m not sure if it’s because it’s this same staff making my drinks, but they’re young and rude. I don’t expect much, but when someone asks me what drink I’m ordering, don’t interrupt me before I finish and ask sugar level. Then the same for ice level. Then the same for how I’m paying. They cut me off every time and didn’t ask for my points, so they had to punch that in after I asked. The worst part is the drinks were absolute garbage. I ordered 3 drinks and all 3 immediately went down the drain and in the garbage when I got home. They all tasted watered down. I’m not sure what’s happening at this Alley, but the owner needs to hire better staff. You can tell who’s experienced there and it’s not fair they work 100% of the time just to save customers from these horrible experiences. I’ll be going to the Main St. Unionville Alley moving forward even though it’s an extra 10min of driving for me. It really sucks because I’m walking distance to this Alley and it was so good before.
Charged premium price and given sugar water instead of boba tea. Instead of using liquid sugar, they used regular sugar on their original bubble tea. There's no tea flavor, the sugar completely overpowered it. Doesn't even know the standards of making boba tea. if I could give 0 stars, I would.
I'm an Uber Eats delivery person and I came to pick up an order in the meantime picked up some delicious blueberry black tea recommended by the associateNot only the service and people were so nice and helpfully invested with me and my request... I was also the last customer of the evening on Friday night!!! Was such a beautiful and pleasant experience the tea was so delicious!!! Thank you so much!!!
My girlfriend ordered a drink from here and specifically told the barista to use soy milk as she is has a dairy intolerance. She hasn't been feeling well since she had that drink so I suspect that the shop did not use non dairy milk as requested which is a huge red flag. We will definitely not be coming here again.
Charged premium price and given sugar water instead of boba tea. Instead of using liquid sugar, they used regular sugar on their original bubble tea. There's no tea flavor, the sugar completely overpowered it. Doesn't even know the standards of making boba tea. if I could give 0 stars, I would.
Drink was amazing ! However, it was an extremely long wait considering there were three staffs and one customer before me.
This is the best location of the 6+ Alley locations I've been to. The quality of their drinks is more consistent than the other locations!