Managers need better training on customer service. I picked up a take out order, came home, took it out of the bag, and it spilled out. We immediately called the Leslie street store and asked if I could get it replaced or even have the replacement order at half price since it was $19.20 for this meal. The conversation lasted seconds and he refused because it did not happen "in store". Myself and family have been coming in there for years, so rather then making their customer happy they just lost repeat business .