The worst customer service experience ever. The manager/shift in charge Melissa has a lot of attitude while taking order and not enough attention span to properly take the order. Made a mistake taking the order and we had to wait over 30 minutes just to get our issue fixed. Manager in charge did not even come to talk when asked to after this mishap. Never been this much disgusted of customer service experience from any Tims in Canada before. To make things worse when we sat down to eat sandwiches and beverages we had flies all around us.
the shift in charge Melissa she was so rude. She took our order with attitude and end up with wrong orders. When we tried to fix it, they said we need to wait for 15 mins and she didn’t even come to say sorry. So disappointing!!
I'd have to say I'm disappointed a bit reasons being about 2yrs.ago they had a good crack down on people Bumming money as well as Passed Out at tables!! Also I'm in there most everyday a few times, the floor has 2 or 3 dirty spots and spill's....
Creamy chocolate chill is not available due to broken machine for over a month now, and they are not fixing it!
Always like it . Best choice for coffee or breakfast all the day or cold brewing vanilla, quenchers .
I visit this Tim Hortons frequently and have always had a positive experience in the drive-thru. The line is seldom long, the staff are friendly and efficient, and the layout of the parking lot is convenient. There are two entrances which make getting in and out of this location at peak times of day much easier than other Tim Hortons restaurants around the city.
Ordered a chicken Bacon ranch wrap, get no bacon! Not the first time a problem like this has happened either. Do better timmies?
They seem to be getting better,didn't have to wait and the order was spot on,good going,keep up the good work ?
The staff are amazing at this location. Always quick friendly service. Good coffee every time
Nothing was ready at 4:45am this morning when I went throught the drive thru.Bagel wasn't toasted and no cream cheese on the bagel. I asked for a toasted bagel with plain cream cheese. Service was slow and unorganized. Very disappointed