SUBWAY

499 Lancaster St W unit 121, Kitchener - N2K 1L8
34 reviews
Sandwich Shop
(519) 585-1212

All of the vegetables are either slimy and brown or frozen. They do not want to restock their vegetables so by mid afternoon all of the ones that haven't turned are gone. The employees are regularly talking on the phone with other people while serving customers. Save yourself the trouble and go to a different location so you won't be disappointed. The worst part is the owner doesn't care about the bad service, it's no wonder the employees do whatever they want.

Do your best to avoid this location. Drive the 5 minutes extra to Bridgeport or Bridge location.Got a bone in the steak a few months back, was repremended so didn't post anything. The bread is always stale, the workers don't care about cleanliness or your food.Absolutely disgusting, rotten lettuce, rotten veggies, not putting enough veggies on the sandwich, the list goes on. I have worked at Subway before, frequently eat at the restaurants, and this is the absolute worst, gross location.Again, avoid at all costs.

It's like it always is. Same subway flavour. You know like nothing to write a story about but if your extended family came to visit and had never experienced north America you'd get em one just to try a Subway Sub!

I went into this store with a "buy a footlong and get a second footlong" for 0.99 cents coupon. I was shocked when I was told it cost $20. When asked why so much since I had a coupon which was supposed to give me an almost free sub I was told I was paying $4 extra for guacamole. When I told the person behind the counter that there was no indicating that it costs extra for the addition he had nothing to say. Even so, since when does a sub cost $14? I got extremely upset and I plan on reaching out to the them management because I feel scammed.In any case, buyer be aware. This locating has a history of not providing the public with relevant details and has poor customer service.

Half hour before close and he was too busy counting cash with his mask half off to even acknowledge my presence.... so I walked out .... no words from him at all.... didn't feel like my business was wanted so I will go elsewhere

NEVER EVER VISIT THIS PLACE.Food is very unhealthy, it takes more charge and food quality is worst. The Manager lady is very Rude, she shouts all the time on her staffs, not at all Humble, when you enter that place you feel bad vibes due to her arrogant behaviour, would say if manager isn't changed this Subway would't see any customer at their place. Its completely waste of money.WORST Subway visited ever.There is no option for zero ratings, else I would have given ratings in negative numbers.

absolutely delicious subway! One of the best! the staff there is so nice!

The manager behavior was rude. but also food tests is good so I only give star for manager rudeness.

The worstest subway ever....Man people are so rude here and has no courtesy at all on how to talk to customer. Some manager lady was shouting on their staff infront customers which is so unethical and unprofessional behaviour and top of that food quality was worst.Pathetic subway i will never go to this place.

Great place. I have no idea what the other people are talking about.,