Nice place and the staff was good. It is a little more on the pricey side for simulators. But it is a nice facility!With that being said, having your turf look like this is brutal. Lucky I hit left handed, I beat all my right handed friends this day, so that is why it isnt one star. Also, was trying to book with my gift cerificate, but I found alot of the weekdays are booked solid with league nights. So be aware if buying a gift card for someone, time flexibility may be limited.
Outstanding experience!I’ve played ever simulator in the region and this is by far the best experience.Each bay has significant space to relax and play. No cramped feeling and couch space for all!The automated teeing, tee height setting and ball retrieval is worth any minor delays that might happen if something glitches (noted by other reviews) because you’re not flinging tees at your friends eyeballs, chasing down tees, breaking tees to control height or dealing with fixed tees at some locations where the weight of the ball slowly lowers the tee height.The tech is awesome. Coming into it I thought the platform angling when you’re on a slope and the different hitting surfaces (fairway, sand, rough) was going to be a gimmick but it was awesome to experience.If you want a true golf feel and comfort for you and your friends I suggest this spot for sure!
Been to golf play upwards of 10 times and always been pleased with the experience. You pay a premium, but I have enjoyed it and so took a friend last week.The place was nearly full and we were offered a drink when we arrived - unfortunately nothing else throughout the 2 hour time slot while everyone else was spoken to and checked in on. We weren’t asked if we wanted to order food (we did, and another round). When we had about 20 minutes left and our server came by we thought we could squeeze another drink in or even order some pizza to go/sit at a table to finish - but were handed the receipt instead. It soured us a bit and so we left.This hasn’t been my experience prior to the other week, so I hope this was an anomaly and look forward to be back.
Hosted a surprise party at GolfPlay and couldn’t have made a better choice. It was really easy to book, the owner was so kind and helpful, the food was great, the service was AMAZING, they were so accommodating, and the atmosphere and facility were top notch.Thank you so much GolfPlay!
Not impressed the past few visits. When I went on Jan 2 we booked bay 8 a week before. When our party arrived we were told the moving platform wasn't working (no heads up before we arrived). That's a huge reason I booked here for that unique experience. There were no other booths available. I expected a pretty decent discount for subpar equipment. The girl only gave us $5 off and they didn't seem too concerned it wasn't working.Then tonight Feb 27th, our party booked bay 6 but were put in bay 4. Our platform wasn't working at first (no tilt any direction). We notified the staff and after about 5 mins they got it working. Then with about 40 mins left the platform stopped working again (this time the tee was stuck down). The staff tried fixing it for about 10 mins but couldn't get it going. Their solution was to give us some ridiculous looking basket thing for a tee to hit off. We weren't interested in using that so we asked her to simply take 1/2 hr off our bill and we'll leave. She talked to the mgr Jace and they wouldn't do it.So to sum it up, Golfplay charges top dollar whether their equipment works or not and doesn't give a damn about making it right to the customer.No problem Golfplay, I can and will take my business elsewhere.
We were part of a group of 5 couples who drove up from Port Rowan for an afternoon of golf. Steve welcomed us and got us set up in our bays answering any questions we had. He and his staff were great which made the whole experience a fun outing. We are already discussing our next golf adventure. I would not hesitate in giving them a 5 star rating
One star for the owner who kicked us out before our time was up. Paid full price, tipped heavily to the bartender who served us (much deserved) and waited fifteen mins for the group before us to leave. Then was rushed off by Steve so he and his girls could get on the simulator. Then he decided to state after we payed that "there are more golf simulators nearby to go to if we find that unfair." Nice. First time i ever commented and gave a one star, well done.
I have been to this location approximately 5 or 6 times now. The serving staff is pleasant, and the facilities are for the most part quality (other than the occasional issues with the turf falling off, balls being jammed and cameras not picking up the ball in booth 1).However last visit, after a 5 hour booking, when we notified the manager - Steve - of some issues he promptly told our group that if we don't like it we should go somewhere else. I was pretty unimpressed by how he treated us. We will be taking his advice and going elsewhere moving forward.
Great simulator, like the moving plates and different surfaces to hit from. Food is delicious too, will definitely be back
Pretty cool experience, I was in bay 1 , looking forward to trying out the other bays with more features . The putting takes a bit to get used to, I'm looking forward to the next round! The food prices are pretty high though just an fyi to price sensitive clients.