Chick-fil-A

225 Fairway Rd S Building 200, Unit 0010, Kitchener - N2C 1X2
32 reviews
Fast Food Chicken Shop
(519) 804-9587

The food was really mediocre. I thought it was going to be really good just because of how people talk about it but it was really nothing special. I’d rather go to Popeyes. The fried chicken sandwich wasn’t that crispy, the patty wasn’t that big. The grilled chicken sandwich was fine. The fries were also okay, the only thing that stood out to me was the cookie, the only thing I’d get again.

I had a great experience in June sitting in a clean patio where my food was served to me at the table with specifically the excellent customer service, food and environment. I tried their deluxe chicken sandwich because i like it spicy (it was not spicy ? it was soft). It was fresh, juicy, and the bun was good but the chicken was oily but it is what is and how its made so its fine. It was filling and the meal with it with fries and sauce with milk shake is good. . I tried the chick-fil-a sauce and that was also worth the compliments people had given it as it was savoury and well balanced. I also tried their vanilla milkshake and that is how a good milkshake is supposed to taste, not to thick or sweet, and made of pure ingredients. Overall a truly amazing service and they definitely earned themselves a returning customer! Nice work guys!

First time trying and the staff were great and welcoming. Sandwiches were awesome especially the grilled chicken club. I tried an unsweetened tea with less ice and it was enjoyable!

WORTH IT!! My first time here was actually months or maybe even a year after they had opened and to my surprise the drive through was as busy as opening day. I had heard about the good things about this restaurant, specifically the excellent customer service, food and environment and know I understand why that is true. I tried their chicken sandwich and to say it was “amazing” is an understatement. It was fresh, juicy, and the bun truly glistened without the need of an oily mess. And not to mentioned it had all the good qualities that a high quality burger would have which absolutely smashes other fast food chains like McDonald’s or Burger King and even some actual restaurants. I also tried the chicken tenders and though the 4 pieces were quite small the taste takes away from that fact. I tried the chick-fil-a sauce and that was also worth the compliments people had given it as it was savoury and well balanced. I also tried their vanilla milkshake and that is how a good milkshake is supposed to taste, not to thick or sweet, and made of pure ingredients. I’ve been to a lot of restaurants in my life but if you’re in the area you need to come down and try it for yourself. Not to mention the exceptional customer service they had, realizing the lines were getting long inside the store, which was clean and good looking an employee had came up to me and started taking my order and was well educated about her menu and was friendly. Overall a truly amazing service and they definitely earned themselves a returning customer! Nice work guys!

Drive thru line takes a little while to pass through, but what an excellent customer service! No vegetarian entrée options, but their waffle fries with their signature Chick-Fil-A sauce were THEEEE best! I also ordered a side salad, which was extremely fresh and tasty with their avocado ranch dressing. A must-try American restaurant for sure!

If you're craving a chicken sandwich, Chick-fil-a is where it is at. I waited an hour on the first day it was open! So it's worth it. The lemonade, oreo shake, peach shake and fries are so good. Don't forget the chick-fil-a sauce, Polynesian sauce, BBQ sauce and honey roasted BBQ are my faves, but try all of them!! I always get the spicy deluxe chicken sandwich or the grilled chicken club sandwich. It really depends on what you're in the mood for. The Monterey jack with jalapeño cheese really makes the spicy deluxe!! I keep going back!!

Friendly, fast service, well seasoned, but not quiet up to the hype. The quality is there to procure but the lack of emphasis of flavour is lacking. The sauce is limited, fries ratio to container is interesting based on presentation and the choice of sides is good when it comes to a fast good franchise. I recommend if you're nearby for a fried chicken sandwich craving but for worth the travel go to Penny's fried chicken in Waterloo.

Good food and great Service. Jorja was awesome and helped us choose the best combo. We love Chick-Fil-A. This restaurant was no different. We do wish they would become a little more inclusive and move away from their archaic thoughts on the LGBTQ2S+. Thanks for a great meal!

They sure do know how to serve and handle long line ups!!!OMG! Let's turn around! - That is exactly what we thought when we reached to this location couple of days ago on Saturday evening. The drive through line-up was really long and the in-store line-up was reaching out the main doors.However, we decided to get into the in-store line-up. I am not sure what's the wait time on drive through, but reading the other reviews, it surely is pretty high.As you might have guessed by now, for us it was really fast! We didn't think we would be in and out just under 15 mins! Yes!Kudos to the team of this location and the location manager!!!! They are doing an amazing job in turning around the orders.Going into more details:1. Ample parking as they are part of a plaza.2. Handicapped accessible entrance available!!!3. NO Dine-in or patio, at least definitely not on a Saturday when we went there.4. COVID measures followed to the "T"s.5. Amazing staff, very helpful and humble!!!6. Interesting drink options for the first timers for sure.7. Amazing range of sauces with no extra cost!!!So, you must be thinking why not 5 stars???Here you go with the comments on food:1. We ordered 3 sandwiches - spicy chicken, their standard and grilled. We only liked spicy one, it was juicy, well cooked and tender. However, the other 2 were really dry and hence, you need the sauces, especially the grilled one. Highly recommend spicy, the other 2, worth 1 shot max.2. We ordered both kinds of nuggets. Loved the normal nuggets, super juicy, very tasty and right amount of spice level. In other words - Perfect!!!. However, once again disappointed with grilled ones, dry and no spice at all!!!3. Drink - peach milkshake - really awesome. Could be too sweet if you are not into sweet stuff a lot.4. Sauces - really like their own and sweet n spicy one. Didn't like others a lot. However, choice of sauces vary from person to person.They lost one star due to the quality of food and the portion. OMG! Do not go there if ur super hungry, else order at least 2 sandwiches with all the sauces (no cost, u would love some of them) and 1 drink.Now my fav part of the order - the turn around time. This is true guys, they are really good at what they do. They take orders upfront and then u have to just pick up. They have 3 people taking orders simultaneously!!! And 4 cash registers working at the same time and hence amazing turn around time!!!On top of that - I literally ordered 1 sandwiche and 1 nuggets box at the time when I was at cash register. Thought now I would have to wait for another 15 mins so that they prepare the last minute request. I was surprised they did that in less than 2 mins!!!! I checked all the items if they missed any and they didn't!!!Hats off guys!!! Keep up the amazing work!!!!Couldn't get a lot of pics. Definitely going there again to try their drinks. Will add more pics next time.

Overall Okay, the food was like I expected. Chicken was juicy and the sauce was really good as I’ve heard. The only negative is the super long line, since the hype is super high the line is crazy, waited for an hour start to finish in the drive thru. But the staff are super friendly and it was really organized. I would wait till it quiets down a bit to try it if you wish to just to see what it’s all about :).