Starbucks

500 Terry Fox Dr, Kanata - K2T 1C3
60 reviews
Coffee Shops Coffee & Tea Coffee
(613) 254-5775

Staff are great. I came for dine-in (they have plenty of shaded patio seating outside + one long table with bar stools inside) and they were doing a great job serving drive-through customers quickly

The staff here is the BEST! Simon is always perky and fun way too early in the morning! Love it.

This Starbucks is on the way to my bus stop every day so I stop there occasionally. I would stop there more if they weren’t so freaking slow. Yesterday there drive through was completely empty, and the parking lot in front had about two cars so I knew they weren’t busy and I gave it a shot. They took 7 minutes on the clock to get me a coffee and a bagel. Today I left 10 minutes early so I could stop, ended up waiting 20 minutes and had to leave without my food. Not once have I ever come here and been pleased with the fast and efficient service. There have been times where I came into the store, been the only one there, and stood there and waited for 5 minutes before anyone even looked at me. The service here is terrible, incredibly slow, and frankly not worth it.

This is an okay Starbucks. Parking in the back, and seating outside. Drinks were made okay-ish. Service was good.

Great staff who will go above and beyond

This is the worst Starbucks. Every time I go my order is wrong or bad. Today I went and asked if the mocha cookie crumbles was good and the girl said yes so I ordered it. But it was gross so I went back and she charges me $7 for a replacement drink. Every Starbucks I've ever tried something new at they've always said, "if you don't like it we'll make you a new one for free." Just honestly bad service. The drive thru is also slow as hell.

We were hoping for a treat after a tired several hours. My husband ordered caramel macchiato for the 1st time in a year. I ordered a grande bold cream and sugar. Mine tastes like it had no sugar and both were luke warm. Don’t recommend this Starbucks

Purely for the guy taking our order at drive trough. He was so happy when I asked him back "how are you doing?" Because, as he said, most people jump into placing their order instead of partaking in that back and forth of "how are you? I'm fine, how are you?" etc, etc.It was a genuinely sincere interaction and I could tell he really needed it.

Great and friendly customer service. They make their drinks bang on. Especially the Pink Drink

This Starbucks serves their drinks significantly hotter than standard (they were so hot the barista even warned us how hot they were…).Unfortunately this ruins the mouth feel and flavour of the drink.