We had a great Mother's Day lunch. Service was friendly and fast. Never disappointed when we go here.
Ordered dinner for delivery. Good customer service on the phone and by the driver.The fries arrived warm and soggy. They had that old cooking oil taste.They packed the coleslaw with the the hot food. Hot slimy coleslaw was the result.Chicken was fine.Dessert, apple pie, save your money and just don't order it.$50 plus for dinner for 2 including taxes and tip.Sooo not worth it.
Great food, really enjoyed the spicy chicken sandwich with fries. It's great to be able to order ahead and prepay, all online! ? They really need 2 cash registers though - one for placing orders and one for picking up orders. Kind of pointless if I can order ahead then have to wait 10 mins (after my expected pickup time) behind people ordering in line? Despite, that staff were working quickly and trying to get people looked after as quickly as possible.
We decided to go out for dinner last minute. When we arrived we were greeted by a very nice hostess who sat us immediately. We had the best waitress I have had in a long time named Maria R. Food was hot and served quickly and tasted great. We will definitely return.
The staff here are very friendly. Maria was our server and she is great. Food was great as always. I ordered the chicken and ribs combo. Ribs are awesome, fall off the bone tender. My wife ordered the wings for the first time. They were great. She loved them.
Maria was phenomenal. She was prompt, smart, caring, and knowledgable about the food. And Maria just had this friendly demeanor about her that made us all happy. By the end of our dinner, four of us said, "she's the best server we've ever had".Thank you Maria for the wonderful service!
The food is what you would expect from Swiss Chalet, which is good. The room size is large and it was not busy when we were there. They could space their guests out more. We were uncomfortable that they placed another group behind us when they could have been further away and left an empty booth between us. There is still Covid 19 and guests appreciate some space particularly when a restaurant is not full.
So I only eat at Swiss chalet. This was the worst experience ever. The waitress was ignorant. She asked what I wanted to drink, I didn't hear her, so I ordered a soup and she said no u can't drink that and I didn't end up getting my soup. The front door lady was ignorant as I was trying to get my qr code and ID for her, she walked away as I held it out to her. I will not eat here again. I was disgusted with the service. It was 830pm, so 90 mins yo closing and they rushed us out and through everything saying they close in 30 mins. The site says 10pm. Not impressed whatsoever. I asked for lightly cooked fries. I got burnt fries and the bottom left overs which I couldn't eat. Attached is a picture of the fries. A waste of a $75 meal. Disgusted thoroughly.
Don’t bother ordering take out. I expect take out to cool down a little bit but this was absolutely cold. No warmth at all. Much smaller servings then eating in the restaurant and none of the sauce or dressings were included. With take out being the only form of business right now, take more care in preparing orders. 2 stars because once we re heated everything in the oven and made our own sauce it still did taste okay. Poor experience.
This is the best Swiss Chalet I’ve experienced. Been visiting here nearly 20 years. Excellent staff, food is always hot, served quickly and tastes like it should. No watered down chalet sauce here- it’s hot and flavourful as it should be.