I enjoyed the food - a lot of for a decent price. Mind you, I did find a hair or part of a hair net in my food, but I have kids, so it takes a lot to bother me. The service, however, is lacking. I read this once somewhere, and it applies - "They treat you with the contempt you deserve for having come there in the first place."
Big portions and packaged well for delivery. They always have store deals on fantuan. It's fairly good. Sometimes a little greasy. It's great if you have an air fryer and like leftovers.
Pros way outway cons. Food is excellent. Better then excellent. The soup bases are delicious and the meat, fish balls and seafood were awesome. Only con is that its a little cluttered inside. Its not fine dining. Its just damn good hot pot
Amazing food! The portion sizes were fantastic. Super fresh and delicious veggies and the meat was mouth watering. Individual little hot pots are your own and you can add anything you want in to the already delicious broth. I went with a group of friends and everyone had an amazing time! The gentleman that was waiting on us was excellent, very polite, helpful (some of our group have never done hot pot before) and attentive. Overall it was an amazing experience!
came here about 30 minutes after they opened, knocked on the door, called out for someone to see if they were there, called their phone and all were ignored for about 20 minutes. used to be an amazing place to have hot pot but now we can’t even eat here because no one cares here.
By far the best hotpot that I've been to. The food was absolutely amazing and the waitress was so friendly. What sets Porcelain apart from other places is that you get your very own hotpot, no matter how many people are in your group! I highly recommend this place.
We walked in and it looked like Dexter's kill room. And there was nobody there. We turned around and walked out
The best HOTPOT for food and customer service!! Im celiac and on keto, so they even have gluten-free options for me! The guy who runs the place is so humble, kind and accommodating!!!! Their food is fresh, clean and consistently tasty! My favourite place to spend a couple hours eating all you can eat! Never had any gluten quality issues or reactions! I will miss this place when I move away!
Not bad but don’t expect too much. Once a while if you want to have some spicy and salty food, u can go.
Not bad but don’t expect too much. Once a while if you want to have some spicy and salty food, u can go.